Great Jones Property ManagementServicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. For too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. So property investors can thrive. So residents can love where they live. In everything we do, we want to change property investing and management for the greater.
Great Jones Property Management (greatjones.co) has 597 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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597 approved reviews, newest moderated first
Ieshia
I hate this establishment I would never recommend anyone to live in any houses owned or managed by Great Jones they should be call called horrible Jones
Response from Great Jones Property ManagementNov 7, 2022
Leshia, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.
Jazmin B.
If we could give negative stars we would give it a -10 they are a horrible company. They have extremely bad service team. They will not fix any major issues that happened that can cause life-threatening illness.
Response from Great Jones Property ManagementNov 4, 2022
Hi Jazmin Barnhart, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Khedejah
Everything was easy and fast . They really made it a breeze! They answered all questions, and handled all issues .
Response from Great Jones Property ManagementNov 18, 2022
Khedejah, thank you for sharing your positive experience!
Dee
Communication went well initially and the process overall was not bad. I gave 3 stars because I feel as if I was rushed into the property. There were some pretty big issues upon moving in that should have been noticed and fixed prior, had a proper inspection been conducted. They did work with me, though on getting those issues fixed.
Response from Great Jones Property ManagementNov 4, 2022
Hi Dee, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Victoria
The worst company to ever rent from they are very trifling
Response from Great Jones Property ManagementNov 4, 2022
Hi Victoria, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.
Vashawn
Hi I loved the house and yard space, but rental company is no good, because I'm a patient humble minded person, I went almost 3 weeks with out water because of a main break in the line from big tree in yard, and I was forced to pay 400 dollar water bill 2 months In a row almost 800, then rt after that septic stopped up from all the water, then went almost 3 weeks of no flushing ,or shower/ bath, and then roof leaks every time it rains hard, put in a few work orders never fixed that, this is bad, having a horrible experience, this company will leave you hanging, out here...
Response from Great Jones Property ManagementNov 4, 2022
Hi Vashawn, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Current R.
Corporation that owns the property and acts as if they aren’t involved with actually making the poor choices residents have to suffer with.
Response from Great Jones Property ManagementNov 10, 2022
Hi Current Resident, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Reginald
I have sent in several work orders for the unit and the manager keeps denying them the most important orders, and I've been getting several phone calls from latchel about the work orders and they are not being completed.
Response from Great Jones Property ManagementNov 7, 2022
Hi Reginald, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.