Great ClipsReviews of greatclips.com

They should be more realistic bout their wait times. Told me 15 minutes and I've been waiting for more than 30 irritating!

I have long hair. I asked for a trim but angle it. Stylist said she didn’t know how to angle cut and asked the other one if she did. Will never go back.

I have been going to Great Clips for a few years now. Usually get a decent cut. However, I went there about 6 months ago and some people were wearing mask, and some were not. I will not. But a couple weeks ago I went there to get a cut and the girl asked me if I had a mask, and I said yes. So I put it on for her. Then she said you have to pull it up over your nose. That's when I finally had enough. If these people are too STUPID to see this is all political and has nothing to do with anyone's health or safety, they are FAR TOO STUPID TO CUT MY HAIR!!!! THEY CUT HAIR!!! THEY ARE NOT HEALTH CARE PROVIDERS OR CONSULTANTS!!!!

So i wanted a haircut that was longer on the top and shorter on the back & sides, and they give me short all the way through. this place sucks, supercuts is better.

Made an appointment at the Great Clips store in Wyoming Mi yesterday 12/17/2021. I checked in online and it said I had 31 mins. I waited 15 mins and then left as its just a block away. As I was pulling into the lot I received a text saying. Walk right in your appt is in 10 mins. When I walked in she asked if I checked in online and when I told her I had she asked for my name. When I told her she said oh there you are at the bottom. She then tells me it will be over an hour before my appointment. I said hey...wait a minute. I checked in online and was told 30 mins and that was 20 mins ago and you just sent me a text saying walk right in we will be ready to see you in 15 mins and now your telling me its over an hour wait!! She said there are other people in front of me. I said so your Online Check in is just BS. No apology or anything she just said well other people are ahead of you do you want to wait. In the Christmas Spirit I politely told her what she could do with my appointment. I have been using Great Clips since they opened up as they are a couple mins from my house but the just lost a long time loyal. Jude's is right across the street.

The online check-in is BS. I was checked in online by my wife, and received an acknowledgement on my phone. When I got to the store at the Publix shopping center on US 98 in Santa Rosa Beach, FL, I was told and shown that I was not on their list. The employee at the desk, a woman with white hair that looked like a Star Wars helmet or a sugar dusted chocolate drop, was rude boarding on just plain nasty! Furthermore, the stylist that I wanted, Terry, was not there even though I was told she would be when I called the day before. Despite the rude employee, received a nice welcome and cut from "Anne". Needless to say, it will be a long time before I consider going back to Great Clips. My wife likes Terry's styling and I may go ONLY when my cut is right after my wife's, however, SuperCuts is closer, nicer and doesn't have a screwed up online check-in, and if you time it right, it's not needed.-

Hair was cut by Iqra at the 4th avenue location in St. Catharines Asked for a hair cut level with chin and all the same length with no layers. HAIR WAS CUT TWO INCHES ABOVE CHIN AND NO TWO HAIRS ARE THE SAME LENGTH. This woman has no education or experience in hair cutting. NONE. My daughter was in tears leaving the salon. Worst hair cut ever. Staff is incompetent. Get your hair cut somewhere else.

BEWARE: Laura Goodwin and others at this Great Clips are unintelligent and malicious and corporate did nothing about it: 1) They had a mask mandate but didn’t care if people wore their masks 2) They didn't care when I pointed out their double standard when making me wear a mask while 3 others didn't 3) They called the police and Laura Goodwin lied to them saying "I refused to wear a mask" 4) They tried to make me leave despite my son still getting a haircut 5) when I tried to apologize for getting upset with a gift and a letter, they called the police to put the gift and letter into evidence