Great ClipsReviews of greatclips.com

My husband went in for a low fade & the lady screwed his head up so bad. Hair is very uneven, cut wayyyy too high, & she even tried cutting the top after he told her several times exactly how he wanted the cut. He is beyond angry & still had to pay for the terrible service he received. I called corporate & was told someone would get ahold of us “in a timely manner” whenever that is. There was another customer waiting when this all happened & got up & left after she said something to the “stylist” about how she even heard what my husband wanted & didn’t want her hair messed up as well. Yes hair grows back eventually. But a bad hair cut completely screws a persons self esteem & day. Sooo yeah thanks for ruining the day

I had a haircut today at Great Clips, looked good from the front. Get home & wife sees the back of my head. Bad gap on left side rear of head, center rear of my head looks like a bottle cap plug was plucked out of my hair. I returned to G.C. & complained, my stylist offered a refund or recut, I responded that she wasn't qualified to be a dog groomer & I want be back.

My girl at Bardmoore Promenade had retired so I let the new girl do My hair I have a short haircut. Very easy to do. I told her do not cut the bangs. Do not cut the sides trim up the top. All I have is a short spiky haircut. Ask her to use a razor her comment. Oh my razor pulls. When I cut with it I said well if you have a new blade in it it should not pull. She continues to cut with the thinning shears. She cut the bangs before I could say anything. Then she had to even up the mangs I kept telling her cut off of the top. She cut my hair so short thinned it out so much. I'm almost bald. That will be the last time I go back to Great clips that location anyway I do not know her name because she didn't introduce herself

The people in the office were very racist. An African American came in asking three ladies if they would be comfortable cutting his hair. They couldn’t even look him in the eyes. They couldn’t answer him with a descent, honest answer. This man was very nice. Well dressed. A very nice car, and they still treated him with such disrespect. This is one of the worst places I have ever been. I will never bring my child here again. All of these ladies should be fired for racial discrimination. No one, in this day and age should ever be treated so horribly. I don’t care what race or nationality you are. Great clips, you lost our business and hopefully the world will see how awful your company is.

I've been a loyal customer of Great Clips for nearly 6 years with my 3 children, but after my recent experiences, I will not be returning. We typically had gone to the Onkar Plaza location in South Terre Haute and have always been happy with the service, especially with Sam. However, since Sam has moved, we've tried other locations, and unfortunately, the service has been consistently poor. Recently at the Lafayette location, my son was skipped in line, even though we checked in ahead of time, was in the salon, and 2 of my children were in the process of getting their hair cut. My last child was waiting in the waiting area with me. The stylist took a gentleman who was listed after us and had just arrived in the store, and when I questioned it, I was told another stylist would get my son soon. That stylist was flirting with the man the whole time and using profanity near my children at the register. We recently went to the East side Terre Haute location. One of my children was getting a haircut with Rachel. I explained to Rachel that we wanted a simple trim, to where his hair would be around his ears. However, when I looked back, his hair had been cut extremely short. When I saw it, I stopped her immediately and she dismissed my concern, saying, "I messed this up, how do you want me to fix it?", while crossing her arms and leaning on the counter. I told her she was not going to "fix" it and that I was going to have one of the other ladies do it. (YOU CAN'T FIX HAIR THAT YOU CUT OFF). She never once apologized to me or my son, who was clearly upset and in tears. It was a very unprofessional and upsetting situation. To make matters worse, another mother in the store was also returning to have her daughter's hair fixed, as Rachel had cut it incorrectly as well. I'm very disappointed in the lack of care and professionalism at Great Clips, especially given the years we've been loyal customers. I won't be returning, and I advise others to be cautious when going to any of their locations.

I notice that theres is no way to coment on any of there pages? Is that because they get so many bad remarks? I sent mesage to there email and never heard a thing. doesn't surprize me after the incopotence and lies i had to deal with today. so yes I will never go back and would advise you to not go there either if you like you hair or don't want to be lied to.

Hair cut was great but when i checked in on line i received a coupon and lady said not taking that but it clearly says 8.99 and expired on 11/1/2024 very unhappy was charged 20.00 and i am a senior on fix income it is just not right.Was Wylie Texas on 544.

I had been going to Great Clips for the past 4 years and for those years I would give them 5 stars. Took a photo in the first time to show them exactly what I wanted. Get someone different every time -- never had a bad haircut since expect for the one yesterday. I knew as soon as she made the first cut it was not going to be good. She snatched me almost bald even though I told her what I wanted. My only saving grace is -- hair grows out quickly and within 3 weeks I will have some semblance of a hairdo. If she is there the next time I can guarantee she will not be cutting my hair again.