Great ClipsReviews of greatclips.com

been twice since i drove 15 miles after checking on the app. says im next. Walk in and employee yells they were here first! It shows im next on their screen, checked in earlier, says gonna be 46 min. So i left. Week later which is today, drive all the way over there, says come to counter im next, i walk in and now showes 2 people in front of me says get you in we we can. They dont follow their own app. Dont give a dam about their customers, Been going there for years, no more. this is at leon springs tx right outside of san antonio. market place. do your self a favor and dont go there!

not met my requirement. Technician with low skill level

One of the worst place. That old lady made my bangs ugly bangs. Wtf I didn’t even needed that. I just wanted something simple but omg. Hell nahh don’t go to this place

Why have online check In if you get there 15 minutes from receiving your 15 minutes text and they say your time has expired. Want a cheep and quick haircut? Go anywhere else because their system is a wast of time

I wanted shampoo & haircut @ Bryant Sq Edmond ok. The manager Brittany did not wet all my hair and put little shampoo and didn't rinse good. Had to reshampoo at home . Left one side of hair much longer so I have had to cut a lot at home. Needless to say it is a mess. Rate 0.

They allowed an employee at the Gulf Coast Mall to treat me with disrespect, and then no one has responded to a complaint that I filed. I have gone to several locations around the country for the past 7-8 years and have always been treated fantastic tell now. Extremely disappointed with the corporate company and the local franchise.

I went to great clips lewisburg pa the stylest was in a rush I want say she rude but very short more interested in the other employee conversation cut my hair way to short n when asked how wasthis what could I say put some back on if I go back I will not allow her to cut my hair I didn't like the hair cut but I still tipped her I second guess that decision.

I recently visited this Great Clips location at 8100 Wyoming Blvd, Albuquerque, and had an extremely disappointing and distressing experience. During my haircut, the stylist used an unsuitable, overly sharp clipper that caused multiple cuts to my neck. The pain and burning were so severe that I had to return to the salon immediately after leaving. The manager acknowledged the injury, sanitized the area with alcohol, and applied antibacterial cream, which only intensified the burning sensation. I have attached photos showing the injuries to my neck for clarity. What made this situation worse was the response from Great Clips customer service and managers/owners. They downplayed the injury, saying they “didn’t think it was serious” based on a photo they saw and even told me I shouldn’t have gone to a doctor. I found this response completely inappropriate and dismissive, especially since I was in significant pain and sought medical attention to ensure the cuts were properly treated. Their solution? Offering me two free haircuts, which is insulting given the circumstances. This demonstrates a serious lack of care and accountability from both the salon staff and owners/managers. I am sharing this review so others are aware and can make an informed choice. Injuries like this are unacceptable in a professional salon, and I sincerely hope that Great Clips will address this issue to ensure it does not happen to others.