Great ClipsReviews of greatclips.com

Holy shit. The store on wales ave in Massillon Ohio is the worst. If you find a girl that actually knows how to cut your hair just stick with her. Every time I go in there and tell them a LOW FADE I get a high and tight marine cut. They never listen and they only know how to do one style and it sucks. LOW FADE LOW FADE LOW FADE DAMNNNNNNNN

Completely unprofessional.Abbotsford Whatcom location.If I had money to sue for defamation of character,I would.I apparently had the job after applying with a haircut.I had to hound the manager down only to find out she had changed her mind and decided I wasn’t a good fit.When I confronted her in person she told me I was racist and didn’t have the correct footwear.Outrageous!I may have my faults.Racism is not one.Broke my leg that can swell so I had thongs.That’s what happens when you put insecure and inexperienced behind the wheel.

I saw it was "0 Minute" waiting time so checked in. When I got there, there were two hairdressers each with a customer. So I sat down and waited. About 10 minutes later, one customer finished. The hairdresser did not greet me but started putting around. A few minutes later, the other hairdresser asked her a question. She then walked over and started working on the unfinished customer, enjoying the attention from the customer and the other hairdresser. 20 minutes later, I asked how much longer I needed to wait. Incredulously, she answered, "I don't know." Really? She had NO idea roughly how long it would take for a haircut? I asked her (apparently she was in charge) how many hairdressers were at work (it was about 12:50), she said one - when obviously there was the other hairdresser and another one was probably taking her lunch break). I said I needed to get back to work. She just shrugged. They then engaged in light bantering along with exaggerated examination of every strand of hair. I had no choice but to leave without getting a haircut. I can't believe the "0 minute wait" check-in turned into a complete waste of an hour (30+ minute plus commute time), with a rude hairdresser in charge.

Spent 10 minutes cutting my hair and washed it. After 2 minutes of drying, sent me out with wet hair. Did not even comb my hair out after wash. Disgusting service. What’s up? You gals used to be so good. $28 is way too much to charge for a 20 min service.

Checked in online, it informed me that I was 2nd in line so I headed over to Great Clips. Arrived and monitor told me I was 2nd in line, even though I was the only person in the waiting area. One stylist was dialoging with a young guy, being loud and super-obnoxious. All stylists were moving very slowly and the monitor ket readjusting my wait time until it topped out at 38 minutes. A family of 5 walked in and sat down. The loud stylist finished and called for the guy who just walked in. He prodded his daughter to take a seat with the stylist. All 5 were there for a haircut. I was now number 6 in line. I left. This company has a broken system.

Terrible I checked in on line and they have me waiting for 3hour and when I checked the time went from 16 minutes to 30 so I canceled and booked to Supercuts it went faster and great service I won’t be booking with great clips again.

Mary Hart Michelle styled my hair before and did such a good job that I waited for her last Saturday. This time when I showed her this picture of how I want my hair I ended up looking like this. When I got home and took a good look at it I realized how disappointing it is. My hair was long enough for this cut so now I have to wait before I go to a really good hairdresser.

8720 W. 135th Street in Overland Park, KS 66221 - If I could give 0 stars I would. - I've been a long time Great Clips customer for many years. Once in a while the online check in system goes down in a glitch. At 1:30 I tried checking in online for the the location I listed above. It stated there was an hour wait and I had no problems with that; but again, the online check in system was not working. It said walk-ins welcome. This has happened with other locations and I've never had a problem. They have always been apologetic and accommodating. At 2:30, I enter the store. No one was in there. No one in the stylist chairs and no one waiting. I have a picture on my phone that shows this location open till 5:00. They refused to accommodate me. They said they couldn't do anything for me if I did not check in online. I stated the obvious that no one was there and there are three stylists here playing on their phones in the back. I stated check me in now and we can do now or later. They then stated that they were short staffed and closing at 4:00 today instead of 5:00. They again refused to accommodate me. I started this process at 1:30 if you remember this at the beginning. Lastly, I am a middle aged man with no much hair left. It's about a 5-10 minute cut. This was by far one of the worst customer experiences I have ever experienced in my 55 years. Bottom line here is that no one at this location wanted to work. They don't want to work and just collect their hourly pay. The work ethic and morals I experienced today at this particular location is beyond poor; it's pathetic. Any business that makes excuses, lies, and speaks down to people who just want a simple haircut doesn't deserve to be in business and those types of people don't deserve jobs!