Cheryl
This is a great bank
This is a great bank. Everyone is so friendly and helpful. I would highly recommend Great Basin to anyone looking for new banking ideas.

There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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607 approved reviews, newest moderated first
Cheryl
This is a great bank. Everyone is so friendly and helpful. I would highly recommend Great Basin to anyone looking for new banking ideas.
TH
No longer have a drive through window, you are forced to go inside, with COVID, this is a huge bummer. Drove in to what I thought was the window on Monday, March 1 at 5:28PM and was told I would have to come back the next day because I would not have enough time to park, and come in, and get a cashiers check because they were closing.
Kerry
Great Basin is a great place for Car loans and Home Loans, very easy to work with and great rates.
Brandon
Great Basin FCU is friendly, has great services, and is trustworthy. It’s a great place to bank!
Claudia
It's the employees that make the credit union. Many pleasant and helpful individuals. Good service, good products.
Mr. RICHARD SMITHSON J.
I love Great Basin Credit Union. Unfortunately, we found better rates in savings accounts at OE Federal Credit Union, so we will be moving some money we have in savings to that credit union.
Crash
Took a loan out on a private used car purchase. Very easy process and helpful and friendly staff throughout the process. Online banking is very intuitive and simple.
Gina
Excellent customer service. Great programs.