Carolyn M.
We have been members since 1988
We have been members since 1988. We have received consistently excellent service during all these years. We are so thankful for an institution that exhibits, integrity & excellence evert day.

There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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607 approved reviews, newest moderated first
Carolyn M.
We have been members since 1988. We have received consistently excellent service during all these years. We are so thankful for an institution that exhibits, integrity & excellence evert day.
Nikol
Convenient and courteous service.
Satoko K.
Workers have always been friendly and helpful, though I haven't gone in the lobby in a few years. The credit union has been clear about rules and that's good.
James C.
I bought another Santa Fe from Lithia Hyundai. My banks, Chase and BOA could not match or beat GB's rates so I went with GB. Been with them since 2018. So far so good................JC
William
Been banking with GBFCU for many years, and never once have I had anything but great success, support, and honesty! Thank you! I highly recommend GBFCU
Melinda
It doesn't matter who has assisted me weather I walk into the bank or us the drive up window I have always been treated with great customer service and efficiency. Service has always been prompt and accurate as well as friendly. I have always had excellent service.
Joseph
I like that I’m a member and not just a number. We are full time in our RV traveling around the U.S. and it’s been very easy to conduct my banking business on line and by visiting associate Credit Unions. Jennifer and her employees always make me feel welcome whenever I visit a branch office.
Janice
I have been with Great Basin for 35 years and mostly very happy with them. I was a little upset when i open a savings acct. for my grand baby. Was not told i needed to keep $ 300 in there and they were deducting $10 per month out of her acct. so i withdrew the money and brought it to a different bank.