gravastar.com Reviews | Read Customer Reviews of gravastar.com

gravastar.com Reviews | Read Customer Reviews of gravastar.com

gravastar.com reviews

Showing 78 reviews with 4 stars · Clear filters

Thorfinn W.
Jan 4, 2026
I loved it BUT the fact that a couldnt…
I loved it BUT the fact that a couldnt change what was on the little screen was a bummer
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Geronimo A.
Dec 24, 2025
Sobre el envío
Me hubiese gustado que antes del pago haya algún tipo de registros sobre el recargo de impuesto país. En mi caso lo pedí en Argentina, vi la opción de estimar el valor y me salía 55 USD, el cual lo pagué. A los días me llega un gmail donde me dicen que tengo que pagar otros 25 USD, el cual ya me pareció excesivo. Primero pagar 55 del envío y luego otros 25? Así que para no llevarnos esa sorpresa una vez ya pagada la compra me gustaría que se estime el envió dependiendo del país seleccionado ya con el impuesto país.
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Karl
Dec 19, 2025
The product and shipping was as…
The product and shipping was as expected. Mouse little to small for my liking, and the shipping took some time, but very good overall
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Ade
Dec 16, 2025
Great product-(USB Charger)
Great product-(USB Charger) Similar items available, would recommend depending on price though
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Brian L.
Dec 15, 2025
Speed of delivery not the fastest
It's too soon to give an accurate review im hopeful that I will be satisfied with the keyboard and mouse I wish the instructions were more complete you have to go to the internet to find out how to do setup and use of your purchase. It would be nice if they could support product like we all knew nothing so all the bases would be covered
Response from gravastar.comDec 17, 2025
Thank you for taking the time to share your feedback with us — we truly appreciate it. Regarding the delivery speed, we sincerely apologize for the delay. Recently, the overall market has been extremely busy, and order volumes have been much higher than usual. Our warehouse team has been working overtime every day to process shipments as quickly as possible, but due to the heavy workload on the logistics carriers, handling and transit times have unfortunately been slower than normal. We’re very sorry for any inconvenience this has caused. We also appreciate your honest feedback about the setup instructions. Your experience helps us improve, and we understand that clear, complete guidance is especially important — even for customers who are new to our products. We are actively working on improving our manuals and support resources so that all essential information is easy to access without needing to search online. If you need any assistance with setup or usage in the meantime, please don’t hesitate to reach out to our support team[[email protected]]. We’re always happy to help and hope you’ll enjoy your keyboard and mouse as you continue using them. Thank you again for your patience and understanding.
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The monophthalmic F.
Dec 8, 2025
Great products but the shipping is slow.
Great products but the shipping is slow.
Response from gravastar.comDec 17, 2025
Thank you for taking the time to share your feedback with us — we truly appreciate it. Regarding the delivery speed, we sincerely apologize for the delay. Recently, the overall market has been extremely busy, and order volumes have been much higher than usual. Our warehouse team has been working overtime every day to process shipments as quickly as possible, but due to the heavy workload on the logistics carriers, handling and transit times have unfortunately been slower than normal. We’re very sorry for any inconvenience this has caused. We also appreciate your honest feedback about the setup instructions. Your experience helps us improve, and we understand that clear, complete guidance is especially important — even for customers who are new to our products. We are actively working on improving our manuals and support resources so that all essential information is easy to access without needing to search online. If you need any assistance with setup or usage in the meantime, please don’t hesitate to reach out to our support team[[email protected]]. We’re always happy to help and hope you’ll enjoy your keyboard and mouse as you continue using them. Thank you again for your patience and understanding.
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Brandon R.
Dec 1, 2025
I'm just disappointed my order still…
I'm just disappointed my order still hasn't arrived and it's been 2 weeks. I've contacted customer service and was informed that it was mentioned already on the website however I did not see this when trying to check out my order. It has now been 14 days
Response from gravastar.comDec 17, 2025
Thank you for taking the time to share your feedback with us — we truly appreciate it. Regarding the delivery speed, we sincerely apologize for the delay. Recently, the overall market has been extremely busy, and order volumes have been much higher than usual. Our warehouse team has been working overtime every day to process shipments as quickly as possible, but due to the heavy workload on the logistics carriers, handling and transit times have unfortunately been slower than normal. We’re very sorry for any inconvenience this has caused. We also appreciate your honest feedback about the setup instructions. Your experience helps us improve, and we understand that clear, complete guidance is especially important — even for customers who are new to our products. We are actively working on improving our manuals and support resources so that all essential information is easy to access without needing to search online. If you need any assistance with setup or usage in the meantime, please don’t hesitate to reach out to our support team[[email protected]]. We’re always happy to help and hope you’ll enjoy your keyboard and mouse as you continue using them. Thank you again for your patience and understanding.
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Samuel P.
Nov 25, 2025
Credit and software
Vous devriez donner un avertissement qui mentionne que les crédits ne peuvent pas être ajouter à d’autre réduction comme celle du black Friday car moi j’ai perdu mes crédit car je pensais que nous pouvions utiliser les deux à la fois. Software en tant que québécois je parle principalement le français alors si vous pouviez ajouter en tant que langage le français dans le software ce serait très apprécié je vous remercie de la part de tous les québécois et même de la France.
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