gravastar.comReviews of gravastar.com

I love the products. Shipping makes me think twice before ordering. The company's shipping choice and speed does not align with today's customer expectations.

I assumed this was gonna be a fad-buy, considering it was an Instagram ad that brought my attention to it. But it looked neat and unique, so I gave it a shot. I bought a semi-translucent cyberpunk keycap set, coiled cable, and a wrist pad to play it safe just in case this was a loss. The website was easy to use, products displayed looked different and unique compared to others in the same field. Well to my surprise when it came, it was well-packaged and looked and felt very premium. Although the plastic packing bag it came in could have used a lil bit more bubble wrap as one of the boxes were damaged, but this did not affect the quality of the contents. Quite satisfied with what I received. The only uneasiness that I have is the shipping company they utilize. Uniuni shipping does not have a very good track record overall and the tracking updates were severely lacking in information. So much so, I feared the loss. Although on the plus side, it did come earlier than expected, but I had no idea otherwise. Overall aside from that, Gravastar has exceeded my initial expectations and would purchase from them again.

I’ll admit, after reading some reviews I thought, “Oh no…” but my experience turned out great. I did receive a faulty product at first, and responses sometimes took a bit longer than expected. I also had to pay €12 for return shipping (which is the normal cost to ship a package from Germany to the Netherlands), so that’s something to keep in mind. But when support replied, they were friendly, professional, and genuinely helpful. After about a month of use, I got a replacement and WOW, the new one works perfectly. Huge improvement. They even let me keep the original unit, which gave me a bunch of spare parts I can still use. That’s seriously awesome. They turned a bad start into a really positive experience. Because of that, I’ll definitely order from Gravastar again.

Shipping was slow and no communication until I reached out asking about my order. Then the items came via Amazon. I don't care how it's shipped or even if there is a delay, but when a product is delayed or shipped from 3rd party then communicating would greatly easy the mind. As for the 65w chargers and the bases I bought one of each color theme, 4 total with mounting bases. I REALLY like the chargers, the weight, colors, USB A and C. Unfortunately, two (distressed yellow, and the black) did NOT come with the decals that the distressed blue and white ones came with. Bit of a let down. These were my first Gravastar chargers and had the other 2 not come with the decals I wouldn't have know, but now that 2 came with and 2 did not I feel that I'm missing something 😞

Order is just late

Very pleased with the keyboard thus far , love the sound the keys make , and it looks fantastic . The only complaint I have is that the RGB is so bright I can’t always see the labels of the keys , not a huge deal for gaming , but can be weird sometimes while typing .

After reading some comments I wasn’t expecting to receive my order so fast so a great start. Just a missing opportunity, not letting the bundle charger and base having the eu & uk plug option. Otherwise for now it work great already charged a couple of gear with it.

I made a large order during the 2025 November black friday sale. V60 pro deluxe edition, m1 pro mouse, wrist rest, alpha65, aviator cable. All the good accessories... decided to join the Gravastar community. Their products are amazing, and look epic, i gave them a try. My order went trough and the product details on v60 page said the v60 would ship December 10th. My partial order except the v60 pro shiped around december 9th. I notified them once I recieved tracking and shipment details and confirmed when i received my package but that they didnt ship my v60 pro. They apologized via email and said sorry they missed my v60 in the order shipment and that they would ship my v60 by December 31st in the next batch. Also said they would give me a free mouse pad and apologized again on a follow up email. Come January my order still wasnt shipped. After contacting their support via email again and posting a review here, they finally responded effectively and identified the issue with my order and corrected it. I also was promised free swag to compensate me for the error. Support promised me my order shipment asap and asked me to update my review afterwards. This may be a small company ill cut them some slack. *** update*** I finally recieved my long awaited v60 pro January 19th, the free mouse pad, and additional free swag as a gesture of good service and as an apology. Everything was shipped properly, packaged well, and I have had no issues with their products. The v60 pro is a work of art, defined by quality, hard work and creativity, im very happy with it and highly recommend it. In the end Gravastar kept to their word and solved my shipment issues after the holidays and made me whole, for this I recommend Gravastar products. They have admitted to their shortcomings and lack of staff and are truly trying their best, even during massive periods of growth and demand. For this I give them 4 stars instead of 1 overall and room for improvements. 5 stars for quality, 4 stars for service, 4 stars overall customer satisfaction. You will not be disappointed in their products!