Emily E.
Great customer service
First of all, I love the red wine. Waiting on my third shipment and found out it is held up at customs. Customer service is top notch, very quick to get back with me.

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Emily E.
First of all, I love the red wine. Waiting on my third shipment and found out it is held up at customs. Customer service is top notch, very quick to get back with me.
Sarah L.
I appreciate the quick response on the reasoning behind the delay. I have my order dropped at the local UPS store and I didnt want to miss the pickup before it was sent back. Also appreciate the discount for the wait. Thanks again Gratsi!!
Nancy Zura D.
I wanted to take advantage of a free wine glass offer, and it was handled quickly and efficiently. Looking forward to receiving my Gratsi Wine!
Elizabeth T.
I need to cancel the order as no longer want to receive. There is no way to cancel - I did not subscribe. Your web site has NO place to cancel. I am not interested in getting subscription I WANT CANCEL the order I placed. Please help my.I have the right to cancel at least abide my wish. If I write a review - it would not be nice I am looking forward to see how you help my!!!!
Karen S.
Gratsi Wine is my go-to now. I love the taste, the fact that is has NO SUGAR AND NO ADDITIVES is a healthy benefit. The company is so easy to work with if changes need to be made to your order. I recommend GRATSI !!!!
Suzanne
Was very quick on getting back to me. Thank you. This wine lives up to all that it advertises. The only thing that I know that I do is I let it air for a few minutes before I start drinking it, but I love the feeling and the absolutely no hangover or anything close to it.
Marji L.
Amazing customer service and as much as I love the wine I love their fast response and how much they helped me even more! Customer for life ♥️
Adrienne F.
Fantastic customer service and communication! Love this product and will continue to purchase!