Larry A.
This man was very polite . And understanding to our problem .
This man was very polite . On time . And he explained everything very well to us . Which I liked very well .
Grange Insurance, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers customizable auto, home and business insurance protection. In 2024, Grange received AM Best's Standing the Test of Time designation for being rated "A" (Excellent) or higher for 50 years, a testament to its dedication to financial strength and stability for its policyholders. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin.
Grange Insurance (grangeinsurance.com) has 242 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Larry A.
This man was very polite . On time . And he explained everything very well to us . Which I liked very well .
Nancy
This experience so far has been great. Starting with the phone call to make my claim. They were very informative about what I needed to do. The person that did the inspection gave very clear instructions what was going to happen and what I needed to do. Everything has happened very fast. I am a very happy customer.
Michelle B.
Communication was excellent and was prompt and fast. Was very impressed by how fast the claim was handled. Jalen, the adjuster, was very polite and professional. I would highly recommend GRANGE Insurance.
Teri H.
Kasie H was very helpful and prompt in handling my claim. I appreciated her support and understanding.
Jessica F.
Our adjuster, Ray, made our claims process as pain-free as possible. He was kind and empathetic, and took time to walk through the entire process and answer all of my questions. He got all the paperwork filed quickly for us so we could start making repairs.
Lisa B.
My Claims Representative was Matthew Martinelli. He was so easy to talk to, and this took all of the stress out of reporting the claim (which I had never done before)! Matt was very knowledgeable about the process and explained to me step by step what to expect. He stayed in contact with me multiple times a week and kept me apprised of what was going on at each step. His service was far above the five (5) stars. I'm very thankful that I got Matt as my Claims Representative!
Cynthia
David K. Has been very helpful during my water damage issues. He is quick to respond and answers any and all questions I have.
Mitchell K.
Curtis was great. At first we thought my claim wouldn’t be covered but. After speaking to my agent and getting stuff straightened out everything was approved he even worked on a quick timeline to help get us the estimate next day I really appreciated the time timely response and the willingness to work through issues.