GrandmateeReviews of grandmatee.com

Grandmatee reviews

300 approved reviews, newest moderated first

Alan S.
May 27, 2020
I ordered a daughter-in-law blanket on…
I ordered a daughter-in-law blanket on the 6th of May and as of the 28th of May still don’t have it. And when I ordered it it never gave me an order number so I could check on the status of delivery.
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Amy N.
May 24, 2020
Excellent print on cup
Excellent print on cup, tiny sticker on bottom though that says made in China which was surprising considering what the price was for the cup
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Georgette Y.
May 24, 2020
during this time I haven't recieved …
during this time I haven't recieved things order, so very surprised when item came so fast
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Christo B.
May 21, 2020
The issue is not with the product
The issue is not with the product. The worst canned customer service responses I have seen. Then not addressing the issue and obviously not interested in even trying. I gave up after 4 tries. When i called no person responds only computerized voice commands. Blame it on Covid -19. You got my money....
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Angela L.
May 21, 2020
Love the shirts my grandbabies look so…
Love the shirts my grandbabies look so adorable.
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Catherine F.
May 20, 2020
I ordered a mug for daughter in law
I ordered a mug for daughter in law. It came as son in law. Not even the style I picked to begin with. And I did the claim 3 times and didn't get any further ahead. So I called and you can't talk to anyone. It just gives you 2 options and neither one fit this situation. I feel their customer service is very poor. It's obvious they do not stand behind their products as needed. I feel bad for my daughter in law she didn't get to enjoy what was ment to be nice and a surprise. What a disappointment to her and myself. Please make this right. I would then make a change in my rating of this company. You do have my email address, please make it right. Catherine
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Jim
May 20, 2020
They take little responsibility for their product.
We ordered two mugs for mother’s days gifts in April. They arrived separately. One fine and one broken. We had to “file a claim” and send pictures to prove it was broken. They were not packed well and did not have fragile on outside of box. It is now the end of May and we still do not have the replacement mug. We contacted them again and were told it was delivered. That would be the delivery for the second mug, and not the replacement. Very hard to deal with and take no responsibility for their lack of packing properly.
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janie W.
May 17, 2020
weight of material is good
weight of material is good, also print of message great
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