Grand Home FurnishingsReviews of grandhomefurnishings.com

I ordered a sectional from Oct. 18th. The estimated time of arrival was Oct. 30th. The salesperson contacted me that week, to let me know it would be ship a little later. I had not heard anything from the store, so decided to make contact. I got a new estimated delivery for November 20th. I am going to take a gamble, it will not be deliver on that date, since no one has called to schedule the actual delivery,

My husband and I where shopping for furniture at the Wise, Va store on Oct. 9, 2015. Our sales assoc. Pauline Davis informed us that the furniture we chose was in stock and could be delivered next day (Sat. OCt 10, 2015). On the day of delivery, she sent us the swivel chair DISPLAY furniture from store and tried to pass it off as new. One wheel was broke on chair. She also sent us display lamps, the shades were bent and crushed. We did not get the sectional that day. I told her I wanted NEW furniture. She sent us the display sectional later and we are still, a month later, waiting on our furniture that was on back order to begin with. I sent lamps back. I have called store multiple times, spoke with manager, Jack Small?, and they refuse to give me a date as to when my NEW furniture will be in. I am very dissatisified with this situation. If I do not get a date soon, I want the display furniture picked up and my account credited. I will NEVER shop grands again because of this experience. Whoever reads this review, can you get me an answer as to WHEN MY NEW FURNITURE WILL ARRIVE?????? I do not want to be stuck with the display furniture. Very dissatisfied