J R.
Grand Design Customer Disservice
I bought a new Grand Design RV in 2019. After 1 year the refrigerator started malfunctioning. The first time I had repairs done it was covered under warranty. The second time I had repairs done I was told I would have to pay because the warranty was expired. This in spite of the fact that the problem was never fixed. Apparently issues magically disappear when the warranty expires. Grand Design claims to put customer service at the forefront but nothing could be further from the truth. In reality they warranty nothing. Problems are deferred to the manufacturer of the faulty component.