GrammarlyReviews of grammerly.com

Grammarly used to be a helpful tool, but the current desktop app is so broken it’s basically unusable. It constantly lags, crashes, and forces you to copy all your work into a web browser just to get anything done. It feels like the company is cutting corners and shifting the burden onto users instead of actually supporting or fixing their product. For $120 a year, that’s completely unacceptable. There’s no real tech support, no sign of proper bug testing, and no care for the user experience. It’s clear they don’t value their paying customers. Avoid at all costs — there are better, cheaper, and more functional alternatives out there.

I would give it ZERO stars if I could. I paid for a year's premium subscription in September. I use it for book editing on a desktop computer. They have just said desktop editing is no longer available. They have been pushing me to use AI for over a year-something I have no interest in using. Now they are forcing people to go online to do the editing using AI. They stole 8 months of premium payments, since I cancelled, and will receive no refund only 8 months of "FREE USELESS" online editing.

APPLE AND MAC USERS BEWARE. Literally worst support ever, mainly because it is non-existent. I have submitted six support cases within the 3 days after purchasing their $139.99 annual plan. I have received ZERO responses or notes added; in fact, about 40 mins after each case was set to open, it was reviewed and SOLVED without ANY CORRESPONDANCE WHATSOEVER. I used my Apple ID to sign in and hid my email (BIG MISTAKE) from here. I have been unable to receive emails because it's not being routed to my Apple ID. So because I signed in with Apple, I never got to create a password; now I cannot use it on ANY OTHER device except for my original iPhone it was purchased. You can only create your password by having them send you an email, and you can only change your email once you've created a password. Basically, I had to call my bank to request a chargeback because there is no such thing as Grammarly support. It should be criminal to charge this much money for a product without phone, email, OR LIVE CHAT SUPPORT. This is absolutely ridiculous

Setting up and attempting to use their program was not intuitive. Our computer savvy team was not able to set up and use. We ended up deleting the program.

The worst app to ever exist. It's buggy, has mid grammar if not incorrect at times and it stops me from typing on my browser. Terrible

Been using Grammarly free for years. It is a great product. Recently, they decided to make the free version super annoying by constantly showing corrections that you cannot apply without paying for premium. Although I don't like these practices, I decided to pay for premium since I've been using it so long. As soon as I subscribed to premium, I started receiving unsolicited e-mails from Grammarly. Seems like for Grammarly, paying customers should see MORE adds not less. This to me indicates that privacy is not a priority, which for a company that can literally see everything I type is unacceptable. Also, most of their "premium" suggestion are weak and sometimes wrong. I end up rejecting most of them. It is a clear example of a company with great engineers and short-sighted management

I accidentally paid for the annual subscription instead of the monthly plan around ten months ago. I immediately contacted Grammarly support and requested a refund and a change to the monthly subscription. After two months of waiting, I still haven't received my refund. On top of that, they charged me again this month for the monthly subscription, even though the issue is still unresolved. It's been days since I reached out, and there’s still no response from their support team. I am very disappointed with the service.

Too much hidden things. Even unsubscription of the newsletter was so hidden I couldn't find it. I ended closing my account. I have zero trust for companies like this.