Elizabeth S.
Absolutely terrible
Absolutely terrible. Their billing is ridiculous, they will charge you for sessions even if the tutor doesn't show up or cancels. Another incident I had was a tutor was at our home for a 60 minute math session and she left after 20 minutes without saying a word bc my son had finished his assignment and she said he didn't want to practice more math. She also said she is a tutor and it is not her job to parent, so if I wanted to discuss with my child practing division that was within my right....LOL are you serious?? She was the ADULT and he is the child. She was hired to tutor for an HOUR and left without saying a WORD to my husband, perhaps asking what he was struggling with so they could practice more. Unbelievable treatment and trying to justify just leaving. I PAID FOR AN HOUR. I EXPECT AN HOUR OF TUTORING. To add to the frustration this was her FIRST time meeting our child........We have had several other tutors through them, the first one was young and didn't understand his 7th grade math (she was a college student), so we got a second tutor who was very helpful, but she got another job so this is how we ended up with this RUDE tutor. We have had many cancelations from the prior tutor but have not been refunded for sessions not fulfilled. Its just an overall bad company. I've talked to billing so many times and things never get resolved.




