GPS Insight Reviews | Read Customer Reviews of gpsinsight.com

GPS InsightReviews of gpsinsight.com

4.5256 reviews
Vehicle Repair & Fuel
7201 E. Henkel Way, Suite 400, Scottsdale, Arizona

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GPS Insight

About GPS Insight

GPS Insight is a leading provider of SaaS-based fleet and field service management software solutions. GPS Insight helps fleet and field service businesses by delivering innovative solutions and actionable insights through vehicle and asset tracking, fleet management, AI-enabled smart cameras, field service management, and regulatory compliance solutions. GPS Insight’s industry-leading technology is designed to enhance organizations managing field operations, including drivers, technicians, vehicle fleets, trailers, and other mobile assets. Customers rely on GPS Insight to address rising operating costs, road safety concerns, and inefficiencies in fleet and field operations that drain time and resources.

GPS Insight (gpsinsight.com) has 256 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: gpsinsight.com
Website: gpsinsight.com
Category: Vehicle Repair & Fuel
Location: Scottsdale, Arizona
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 39% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GPS Insight reviews

Showing 5 reviews with 3 stars · Clear filters

Big Bend R.
Jul 13, 2026
Great Customer Service and Products
Great Customer Service and Products. Never had problems with their equipment. Just sucks that every few years they require you to upgrade to new equipment, for us, it is the eld tablet that goes inside the truck. so far we have went through about 4 eld tablets already. Nothing is wrong with them, GPS Insight just requires us to upgrade.
Response from GPS InsightJul 16, 2026
Thank you guys for the honest review! We understand tablet compatibility can be an issue as new tech is developed and implemented. We try to keep our customers in the loop when updates are coming so they have ample time to prepare for situations like this. If there is anything specific questions you currently have, please feel free to email me at [email protected] and I'll be sure to get you to the right person to assist. Thanks again!
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Custom Made P.
Jan 9, 2026
We are still getting used to the whole system
We are still getting used to the trackers, but like what we see once we figure stuff out. It would be nice if a little more information was given so help with learning how to use the system instead of having to go back and forth between screens to learn it all. I am sure the rating will go up as we get more used to the program and all its uses.
Response from GPS InsightJan 20, 2026
Hello, thank you for sharing your progress with us! I've forwarded your message to our support team so they can follow up to discuss any struggles your team may be having with implementation and current setup. If you need anything urgently, please email me at [email protected]. Thanks again!
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Brian M.
Nov 7, 2019
My only thing is the devices and set up…
My only thing is the devices and set up in the trucks give a lot of trouble with missing location, missing odometer, power failure, and say devices undocked when it is not.
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Judy M.
Apr 24, 2019
it's just ok to me
it's just ok to me. I like being able to know where my drivers are and print landmark logs but the system itself seems a bit buggy. We always have conflicts and we seem to call about the same problems. I think some are driver error but most is system. We are constantly having to replace the cables. I haven't tried other sytems so I have no idea if it's any better than others on the market.
Response from GPS InsightApr 30, 2019
Judy, We always aim to deliver a great experience. We are reviewing the case notes and appreciate that you took the time to speak with your Customer Success Manager. We take your frustrations seriously. Always here to help, GPS Insight
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Sally G.
Apr 24, 2019
Not a bad GPS service
Not a bad GPS service
Response from GPS InsightMay 15, 2019
Sally, We always aim to deliver a great customer experience and greatly appreciate you being a loyal customer since 2012. Please do not hesitate to reach out to your Customer Success Manager if we can assist you with anything at all. Always here to help, GPS Insight
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