Anonymous
We have no idea how this company got…
We have no idea how this company got our name and number but someone named "Aiden" calls us EVERY DAY and will not leave us alone. It's harassment

GPS Insight is a leading provider of SaaS-based fleet and field service management software solutions. GPS Insight helps fleet and field service businesses by delivering innovative solutions and actionable insights through vehicle and asset tracking, fleet management, AI-enabled smart cameras, field service management, and regulatory compliance solutions. GPS Insight’s industry-leading technology is designed to enhance organizations managing field operations, including drivers, technicians, vehicle fleets, trailers, and other mobile assets. Customers rely on GPS Insight to address rising operating costs, road safety concerns, and inefficiencies in fleet and field operations that drain time and resources.
GPS Insight (gpsinsight.com) has 256 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Vehicle Repair & Fuel · Peoira, Arizona
Excellent

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Excellent
Vehicle Repair & Fuel · Tempe, Arizona
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Vehicle Repair & Fuel · El Mirage, Arizona
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Showing 14 reviews with 1 star · Clear filters
Anonymous
We have no idea how this company got our name and number but someone named "Aiden" calls us EVERY DAY and will not leave us alone. It's harassment
Scott D.
They're service has dropped big time compared to FieldLocate. Had that for 11 years and this new program. You can download a better for free
Response from GPS InsightSep 10, 2026
Hello Scott, I apologize for any issues you've been having with FieldLocate. While this is the GPS Insight TrustPilot account, please email me at [email protected] with any additional information and I will find the right person to help you get things straightened out. Thanks!
DARRELL G.
The things I called about were never correct or problems were not resolved
Response from GPS InsightJan 20, 2026
Hello Darrell, I apologize that you weren't able to get through to our team address your issues. You can reach out to your account manager via phone or email, contact our main line at 866-395-8396, or email me at [email protected] and I'll be happy to find the best person to assist you. Hope to hear from you soon, thanks!
Eric's Plumbing And D.
Buyer beware! We have had gps insights system for years used to be Rhino. Just last year we were talked into their updated system with cameras because they said the Rhino app Rhino ap was not supported anymore. They have been nothing but problematic. They can see we have not used them and that we have given feedback over the year. We asked for them to cancel our agreement which we had to sign a 3 year agreement. If they worked great then it would be fine but they don't. Why would you want to keep an upset customer.
Response from GPS InsightNov 6, 2025
Thank you for bringing this issue to our attention. We have forwarded your review to our Account Services team, someone should follow up within 48 hours to discuss an amicable resolution together. We appreciate you taking the time to share with us.
Melanie P.
Horrible company..the trackers do not work and you can never get any help with customer service. The customer service people are absolutely disgusting when you speak with them .
Response from GPS InsightMay 30, 2025
Hello Melanie, I apologize for any issues you've having with our products or service team. Please email me at [email protected] so that I can direct you to the right person who will assist you properly. Thank you for bringing this to my attention.
Sam C.
We signed up and had our cameras installed and they won’t work on our portal. The customers service is horrible. Worst company I’ve ever dealt with.
Response from GPS InsightMay 19, 2025
Hello Sam, I apologize for the issues that you've been having with your cameras in our portal. I'll notify your account rep and forward your message along. If you need anything else in the meantime, please feel free to email me at [email protected]. Thank you for bringing this to my attention.
Kaylee J.
Canceling is impossible! I called on February 19th to cancel my service, I was told that someone would call me. 2 weeks later I sent an email requesting to be canceled, no response from them. Called and Spoke to Anthony, told him what steps I've already taken to cancel the service and he said he would send me an email to get the ball rolling, never got an email. I got an email this morning from Sandy stating that my CC had expired and I replied back that I have been trying to cancel this service for 2 months and she requested the emails so I sent them to her. THIS IS INSANE TO HAVE TO SPEND THIS MUCH TIME PLAYING GAMES!!!
Response from GPS InsightApr 2, 2025
Hi Kaylee, I apologize for the issues you've been having when attempting to cancel your service. I've forwarded your review to our support team who should have already or will be shortly reaching out to get things squared away. Thank you for your patience and review.
RWLR
Be careful. Trying to cancel is a BEAR! Then they took so long that they still charged me monthly fee. I disputed with credit card. It is shameful. Good luck getting anyone on phone to cancel. Keep emails and get ready to have to make a dispute with credit card.
Response from GPS InsightMar 17, 2025
Hello, I apologize for any issues you've had with your monthly plan with us. I'm not able to see your contact information, but please email me at [email protected] so that I can connect you with our customer service and accounting team. Thank you for your patience.