GPS CityReviews of gpscity.com

Ordered an item and they shipped it via USPS who said they delivered the item but not where it was delivered. I used Paypal and they refused my refund because of the tracking scan.

Dumbest website I have ever used. You must wait 10 to 15 seconds to click to a new page or their server interrupts and displays a msg that you are ckicking too fast. You must back up and wait before clicking through. Ridiculous.

Steer WELL CLEAR of GPS City. I purchased a 610 Montana new from them. It failed within 12 months. They replaced it with a used, apparantly refurbished unit. History unknown? Yes GAVE ME A SECOND HAND UNIT. Now some 30 months later the outer case has rotted & the on/off button has disintegrated. GPS City don't want to know. Disreputable customer service.

I ordered a garmin fishfinder. I then found a newer model $200 cheaper at Cabelas. I never opened the package and returned it with the label they sent me. Today they notified me that they were deducting $200 because the unit came back in a "unsellable" condition. That's funny since the damn package was never opened! I contacted customer service and was told my case was closed and to take it up with Ebay. I filed a complaint with Ebay. They sided with me and the full refund was issued. Thanks Ebay, screw you gps rip off city!!!

My package arrived postage due ($8.50). They offered to refund me if I went to the post office to pay the postage due. I did. Then they refused to refund me. What kind of a rinky dink outfit would anger a customer over $8.50 over an issue that should have been between USPS and the company that. Supposedly purchased the postage and tracking?

Extortionate shipping costs Bought a ram mount for £6.00 through eBay immediately realised that the postage was going to be £34.00 so cancelled my order within 2 minutes, also emailed them to ensure the cancellation took place, they insisted on posting it out whatever and wouldn’t cancel Sent it back at cost of £10.00 only NoW I have all my money back thanks to ebay sorting it out Wouldn’t use again, ignorant towards there customers

Customer service is a joke (especially Willie) and they don't know what they are talking about. I was told that a particular unit would function perfectly with Third Party maps, only to find out (after hours of frustration) that the GPSCity representative had never actually tried, or even seen the GPS unit in question. He was guessing, and he was totally incorrect. When I ordered a replacement unit, I was promised it would be rushed out, however a few days later I received an email advising me to inform Amex to add a second address. A second address! This isn't required, and why does the GPSCity website have boxes for both billing address AND shipping address??? In the end, they never rush-shipped the unit. They never shipped it at all, but they had no problem putting the charge through on my Amex. Bringing this problem to their attention was useless. They hung up on me for sounding irritated. Of course I was irritated! Their prices are good, but there are many other businesses with similar or better pricing.

Purchased a Garmin echoMAP PLUS 94sv from GPS City on Ebay. I ordered it ahead of my new boat being rigged so it was ready when the boat was done. I ended up buying a different boat than expected that already had electronics installed. They clearly stated in the ad that returns were accepted so I returned the item unopened other than the shipping box that it came in. GPS city deducted $110.00 from the return stating that the box had been opened and could not be sold as new. Total BS! I will never buy anything from this crooked store again! I have filed a case with ebay to recover the rest of my $. Hopefully this company will go out of business soon since they can not seem to understand the difference between good and bad business!