Elsa P.
great service
great service
Response from GO Airport ShuttleJan 20, 2026
Thank you, Elsa!

GO Airport Shuttle: Door-to-Door Airport Transportation Since 2007Since 2007, GO Airport Shuttle has specialized in airport transportation, offering both shared ride shuttles and private car services for travelers across the country. We pioneered the shared ride shuttle model, grouping passengers with similar destinations to help keep fares lower and reduce traffic around airports. Over the years, our service has grown to include airport car service, point-to-point transfers, private rides for around town, hourly charters, and transportation for groups and special events.What sets us apart is our network of trusted local affiliates. Whether you need a ride from your home, office, campus, or hotel, GO provides door-to-door airport pickups and drop-offs. With flight tracking, real-time driver updates, and one-click mobile check-in, we make every step of your trip easy. You can even book your entire journey—including both departure and return rides in multiple cities—at once.Our focus has always been on safety, transparency, and reliability. We offer upfront pricing with no hidden fees or surge rates, and you can cancel for free within 24 hours. GO Airport Shuttle is available 24/7, with customer support ready to help when you need it.We invite you to read our reviews, follow us for updates, and let GO handle your ground transportation needs—so you can focus on what matters most: your trip.
GO Airport Shuttle (gowithus.com) has 367 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Elsa P.
great service
Response from GO Airport ShuttleJan 20, 2026
Thank you, Elsa!
Pregasin P.
They did not stick to the agreed pick up time, we ensured we rushed out got our bags and called them before 16 30,told to wait, then disconnected call with the driver, at 1700 called again and then got connected to a driver who said he is waiting at another terminal, so decided to cancel as they could not tell us how long more to wait after a 20hour flight. The taxi company said they have not charged as we have not used the service yet so i can request a refund. I Emailed customer service and marketing with no response at all 6 days later.
Response from GO Airport ShuttleJan 20, 2026
Dear Pregasin, The marketing team did forward your complaint and request for refund upon receipt to the appropriate channels. That request was received on 1/16/2026 at 9:10 AM CST. Customer Relations refunded your trip on 1/19/2026 at 4:54 PM EST, for a shared ride that was scheduled for 1/14/2026. The refund should post to your account within a few business days depending on your financial institution, which GO Airport Shuttle does not control.
Linda J B.
Driver was on time and knew exactly how to get us to the port....WONDERFUL
Response from GO Airport ShuttleJan 20, 2026
Thank you, Linda! We appreciate your feedback.
Erika J.
Mohamed called to tell us where to meet him at the very busy Miami Port and picked us up early which worked out perfectly! He got us safely to the Ft Lauderdale airport and was the perfect end to our family vacation. We have nothing but positive feedback for GO Shuttle and will definitely use the company’s drivers in any future trips to the US! Thank you for making our vacation transportation seamless!
Response from GO Airport ShuttleJan 20, 2026
Thank you, Erika! We're so glad to hear everything went well in FL. We'll be share to pass along your comments regarding Mohamed.
Maneh N.
Leonard was amazing driver
Response from GO Airport ShuttleJan 20, 2026
Thank you, Maneh! We'll pass along this feedback to Leonard.
Kelsey N.
Amazing service, kind driver, easy to get in touch with, and timely.
Response from GO Airport ShuttleJan 20, 2026
Thanks, Kelsey!
Joel P.
100% recomendado From Miami MSC cruise port to Miami airport . Muy Puntuales y flexibles. Desembarcamos después de la hora establecida y Nos esperaron. Nos ayudaron con el equipaje y el chofer muy amable y comprensible.
Response from GO Airport ShuttleJan 20, 2026
¡Muchas gracias por su recomendación! Nos alegra saber que su traslado desde el puerto de cruceros de MSC en Miami hasta el aeropuerto fue una experiencia positiva.
Jordan
Our experience on pick up from the airport to the hotel was 5 stars. We were a group of 8 and they wanted to pick us up 2 hours before our flight back home from Puerto Rico. After spending days in Puerto Rico we learned that nothing moves quickly there and wanted to have more time to get bags checked and through security. I called multiple times over 2 days and they were unable to reach anyone at the puerto Rico office. We ended up cancelling and took Ubers, would not use again.
Response from GO Airport ShuttleJan 20, 2026
Hi Jordan, thank you for sharing your feedback. We're glad to hear your arrival was 5 stars. While you probably would have been fine, as GO Puerto Rico is a wonderful operator, we certainly understand your concern. Thank you for choosing GO.