GO Airport ShuttleReviews of gowithus.com

Ease of booking and directions for pick up.

Jack did not have a sign and didn’t say anything to me so I assumed it was not him. We were there for close to 10 minutes before we connected.

Prompt, vehicle was fair in condition and cleanliness.

Had an appoinment on April 3rd... confirmation e-mail on the 2nd... When the day came...the driver didn't show...called the number on the mail and the guy just said I had no réservation... Letting me and 6 others in trouble... Had to take another Shuttle in emergency to be able to reach the airport... No refund.. nothing...not even an answer to my e-mail Edit : It was a stressful moment... But I have to say that the marketing service is reactive and kind so... I'll go for 4 stars...not for the ride but for the marketing service

The overall experience started a little rocky with a very dismissive attitude. We had the same driver for the next two segments and the attitude changed to positive and helpful. The last leg was a different driver and the experience was satisfactory.

Ride was on time

The pick up at FLL was very confusing as the driver told us to meet him at a certain spot and he was not there. We end up walking up and down the road while on the phone with him. After about a hour we finally met up with him. We had purchase 1 stop on the way to Miami port. The driver had no notice of this and we had to call the office after he refused to stop for us. But in the end after making it to the Miami port he had to take us to the nearest store and return us to the port. What a confusing way to start a holiday. The pick up from Miami port to FLL was smooth and the driver Leonard was amazing. Thank you Leonard!!!

Absolutely no problem with the driver Peter. My problem was with the company. We booked a couple of months prior and the day before received a text that they cancelled our ADA van because it only could hold 2 people. My reservation was for 8 people which was on my conformation. In order to accommodate us we had to pay additional money when it was your company’s fault to begin with and allowing the reservation to begin with. It should either of not of been allowed to begin with or your company should have eaten the difference for your error. Our hands were tied because it was less than 18 hours from pick up time. Your representative refused to help. Basically pay or don’t travel with us. I will definitely think twice about doing this again considering my large party travels on a cruise just about every month. Since it was your computer error I feel we should have not been responsible for paying the additional money. That would be the difference of a good company vs a non reliable company