GourmetGiftBaskets.comReviews of gourmetgiftbaskets.com

I am incredibly disappointed with GourmetGiftBaskets.com. I ordered a gift basket and paid extra for overnight shipping so it would arrive in time for a family member's birthday. The item has been delayed by 3 days, completely missing the birthday. When I contacted customer service, they refused to refund the overnight shipping charge, blaming UPS for the delivery failure. As a customer, the contract and promise of overnight delivery were made with GourmetGiftBaskets.com, not UPS. Whatever issues they have with their carrier is between them and UPS, but they should absolutely refund a customer for an expedited service they failed to provide. Terrible customer service and a complete lack of accountability. Avoid this company if your gift needs to arrive on time.

I needed a quick gift and these people came through and the receivers liked it👍🏻

Ordered from Gourmet Gift (Treat) Baskets many times, they are always a big hit. My father loves the treats & shares with friends at his assisted living center. Hospital floor nurses stations when a hospital stays have been necessary. Will continue to order from them in the future. Thanks for great service, & easy ordering.

I recently had a medical procedure and I wanted to thank the doctor and his staff for how well they took care of me. This gift basket was the perfect "thank you" for this wonderful team. Thanks for helping me to convey my gratitude!

my order arrived spoiled and rotten due to the heat I was so embarrassed, I emailed them and told then I would never order from there again, they responded and resent the gift overnight, I must say I was surprised and very impressed at the customer service. I will continue to order from them.

I have ordered from Gourmet Gift for some time now. I have only needed to use customer service twice and each time, my concern was addressed immediately. My gift recipients always love the items in each basket/box). And, the delivery has been during the timeframe I requested.

Absolute cheesecake perfection! The flavors are balanced and delicious, with a great mix that offers something for everyone—even a not-so-plain NY Cheesecake! The texture is wonderful: consistent and creamy, not soggy. It comes pre-cut into 16 slices on the 9 inch cheesecake, which is very convenient (thank you). It arrived fast and in excellent condition, and is worth every penny! I have also gifted their Dried Fruit and Nut Plate and Brownie Box--both were also excellent! These folks have TRUE customer service too—you can speak to an actual human, and they genuinely care about the products they sell. If anything goes wrong, they make it right. They have gained a lifetime customer! I'd submit a photo, but do you really want to see an empty plate? 😊

All of my clients loved their gift baskets after I wrapped up their projects. I 100% recommend gourmet gift baskets.com!