GoTranscript | 100% Human-MadeReviews of gotranscript.com

I had placed two rather large orders (about 10 hours of footage total) for captioning/transcript and subtitling/transcript. I've had nothing but issues since suing the service for these two orders. Not only were they both late (one of the orders still isn't complete weeks after purchasing) but there were several features I asked about prior to the purchase that either didn't work, or weren't available to my order (even though I had spoken with the CEO about them prior to ordering). When asking the company (which is just one guy, the CEO, and a few support staff) about the issues I've been having, the CEO offers no apologies, and sidesteps my questions and concerns as if I should have known what I was getting into. Well, I didn't that's why I asked so many questions before ordering, and now I'm left with an unfinished order that I've already paid for by a company that doesn't understand that the customer is always right. I suggest to everyone who reads this, take your business elsewhere - you're getting SWINDLED.

Was very happy with the transcription and translation from French to English of an interview I did recently in the DR Congo. Was delivered promptly within the promised timeframe and when I had a follow-up question found customer service to be very responsive.

Very quick response. I am happy with Go Transcript services and strongly recommend them.

Amazing service. Very pleased with the work Go Transcript did. Everything was the same as the recording which was what I was looking for. Peter was amazing and very responsive with any concerns or questions I had and the response process was super fast which I appreciated. Got my transcript pretty fast as well, wasn't kept waiting. Would definitely recommend this service.

Excellent job! I am very pleased with the work that Go Transcript did on 3 my pilot interviews. I received the transcripts the same day, the second on the following day, and the third on Day 3. I have listened again to the recordings and read the transcripts at the same time. Aside from some phrases which even I would have been hard put to interpret, the transcripts were pretty close to the recordings. Peter was very responsive and sent me the signed non-disclosure agreement within the hour. Also, the person who answered the phone was quite helpful. I will definitely be using Go Transcript for the rest of my doctoral interviews and for future work.

GoTranscript is a reliable partner, I appreciate working with them. Pricing model as well as responsiveness are very convincing.

Peter communicated and made sure that all the documents were translated properly and correctly. I loved the way they were so fast at replying my emails. It was easy business with no hassel.

Received a transcript full of errors, the transcriber wrote down Westfalia piece instead of Westphalia Peace. There were mistakes in every paragraph, I had to re do the work. I was asked to send back the corrected version and after receiving proof of the terrible job done I was denied a refund. Will certainly never use this service again or recommend it to colleagues. Do not waste your money on this service.