gotolatam.comReviews of gotolatam.com

I had asked for a 16-day itinerary for Brazil and Argentina. I got in contact with Joana first, then Enzo for daily operational stuff. Everything was planned smoothly, and they even managed to re-arrange my dates. All hotels, pickups, internal flights and tour guides were arranged, and the tour guides themselves were wonderful. As it was my first time visiting Latin America, I was not sure what to expect, and hence, left all the planning to the GOTOLATAM team. They delivered exceptionally! Will definitely choose them for my next trip. A big thank you!

There were some glitches but in the end all turned out great for our 23-night tour of Brazil, Argentina and Peru for my wife and I! Our pre-departure experience with Crisdel was super efficient, all conducted via WhatsApp. She was patient as I went into detail with the proposed itinerary and we finally signed off with the 23-night version, which included internal flights, train and coach travel, hotel accommodation, meet and greet airport transfers and ground tours. The price quoted by GoToLatam was also competitive as we were able to compare Crisdel's quote with another comparable agency in Peru. Once the tour was confirmed, we were assigned to Enzo and he did a great job in keeping us moving from place to place, flight check-ins and upgrades and hotel check-ins, even on weekends. GoToLatam/GoToPeru is based in Cusco, so for those tours outside of Cusco, they had to depend on local ground tour agencies. We had two major incidents (1) failure to pick-up at Foz do Iguacu airport and (2) wrong hotel booking in Buenos Aires but they were eventually sorted out by the local tour agencies involved. And that is the main takeaway, they were eventually sorted out, responsibility taken and apologies accepted. While at Cusco, Enzo surprised us with a final night dinner for my wife and I, which was a rather pleasant surprise. Everything else went as planned and we thoroughly enjoyed our tour of South America, all made possible by GoToLatam. Two thumbs up and we thoroughly and without hesitation recommend GoToLatam, Crisdel and Enzo.

I joined a 21days South America tours - Peru, Chile, Argentina and Brazil. ToGolatam teams Crisdel and Enzo make effective planning, seamless coordination and clear communication ensured a smooth process. The tour guides are highly professional and knowledgeable and the hotel is situated in a prime location, offering a safe and pleasant environment for walking around. Great job on organizing well-planned program.

The itinerary has been fulfilled in time and in all details. No delays at all. Additional useful information was timely communicated via WhatsApp. All their local partners were doing great job as well.

Had GotoLatam organise a 26D/25N tour of Chile, Peru, Brazil and Argentina for our party of four including flights, accommodation, airport transfers and local guides. It was a fantastic experience from planning through to execution by GotoLatam. Communication was really good. Joana was extremely helpful and responsive during the planning and quoting phase. Enzo was in constant touch and responded quickly to enquiries via WhatsApp. GotoLatam does subcontract out to local guides on the ground. They are mainly an online travel business but that did not deter from their management of local guides. One guide described them as the “best travel agency”. When I asked how so? The guide said GitoLatsm was “very strong”. I took that to mean GotoLatam is demanding of their local guides and do check in to make sure they are performing up to GotoLatam’s standard. Anyway I cannot complain about the drivers or the guides, they were all very good. Our party of four joined up with another party of four friends to form a party of eight in Peru. Two of us were celebrating our birthdays. My wife asked Enzo to organise a birthday cake for the two of us at the Tango show and dinner in Buenos Aires. Enzo surprised us by arranging two cakes instead of one! That was service beyond my wife’s expectation. It speaks to GotoLatam’s care of their guests. I recommend GotoLatam highly.

We would like to start by extending a heartfelt thank you to Joana and Enzo for their outstanding work in planning our entire trip to Mexico, Peru, and Costa Rica. Their careful attention to detail, from selecting the best hotels and transportation to organizing wonderful tours, made each leg of our journey truly unforgettable. Every aspect of the trip was well thought out, and we appreciated how seamless and enjoyable it was, with everything running smoothly in each destination. Special thanks also go to Gotolatam team for making our time in Peru incredibly memorable. Ruben, our tour guide in Cusco, was exceptional. He was not only informative but also made sure we fully understood the rich history and significance of every site. Ruben went above and beyond to ensure we explored every inch of Cusco, making our experience truly immersive. Our personal driver was equally impressive—professional, safe, and always punctual, which added to the ease and comfort of the trip. A standout moment was the thoughtful birthday surprise for my wife on the Machu Picchu train. The team went above and beyond by organizing a beautiful song, two surprise gifts—one on the train and another at the hotel—and a heartfelt message, making her birthday truly unforgettable. Each day of our trip was magical Thanks to the incredible planning by your team. Thank you again for making this entire trip so memorable and for delivering such exceptional service from start to finish.

The Go To Peru team was nothing short of amazing from the beginning stages of planning my vacation to boarding my flight back home. I was especially impressed with their attention to detail. For example, asking if my girlfriend and I would prefer to have a longer night of travel and sleep longer the next day, or to to have a shorter night of traveling with a need to wake up a bit earlier the next day. They truly looked after the details of our Peru vacation in a sincere fashion. Special thanks to Saira and Enzo!

This was truly one of the best experiences with tour agencies that we ever had. We wanted to go to South America and explore several countries, but didn't know how to better arrange it with many travels. And that's when agency representative Crisdel helped us. She was incredible, professional, knowledgable, with personal approach and very patient :) As she has adjusted a vacation itinerary for a us a few times, first with 4 star hotels and then we decided to stay in 5 star, also with adding an additional country. And she was always quick with responses and very clear in her description. And then in addition, agency was so incredibly helpful with adjusting already complicated itinerary, as due to health reasons I couldn't attend some of the high altitude places - and this is when representative Enzo helped. Who was always so helpful, kind, so fast with responses and attentive to all our requests/questions. So overall, it was an amazing help!! And then during the vacation itself, all transfers/flights were smoothly arranged, all tour guides were professional and Enzo was checking on us during the vacation to ensure all is going well. Amazing experience!! I have already recommended them to a few of my friends and plan to come back to South America and to use their services again. Thank you, GoToLATAM!!!