THE LISTReviews of gothelist.com

Response from THE LISTNov 23, 2021

We are a little backed up on emails right now due to the season demand, so I apologize that you haven't heard back from us just yet. Please do send us an email directly to [email protected] marked for the attention of our Head of Client Relations and we will ensure you have a response promptly. Thank you, THE LIST

Response from THE LISTNov 22, 2021

Thank you for raising this matter and giving us an opportunity to perform even better. We wanted to reach out and apologize for the experience you had with our team. This is not typical of us and can assure you it wouldn't happen again. Please hold for further updates via email. Your Customer Care Team, THE LIST

Response from THE LISTNov 10, 2021

Thank you for sharing your feedback which we deeply appreciate. We value your opinion and see it as an opportunity to learn and improve. We are sorry to hear about your recent shopping experience and we have forwarded your comments to the relevant department. We would love to make things right if you give us another chance. Your Customer Care Team, THE LIST

Response from THE LISTNov 10, 2021

We are a little backed up on emails right now, so I apologize that you haven't heard back from us at our usual speed. We are very disappointed to learn that we did not handle your case with the care and efficiency our customers deserve. Please rest assured that we will do our best to support you resolving the matter. Your Customer Care Team, THE LIST

Response from THE LISTNov 4, 2021

Thank you for sharing your feedback which we deeply appreciate. We value your opinion and see it as an opportunity to learn and improve. We would love to make things right if you give us another chance. Your Customer Care Team, THE LIST

Response from THE LISTNov 3, 2021

Thank you for reaching out and our apologies for any inconvenience. Please do send us an email directly to [email protected] marked for the attention of our Head of Client Relations and we will ensure you have a response promptly. Thank you, THE LIST

Response from THE LISTNov 3, 2021

Thank you for taking the time to provide us with feedback, Bayan. All feedback is essential for us to grow. I've looked into your case personally, and I apologise for the apparently delays. I'm happy to note that our Customer Care team have been in contact with you multiple times in regards to your orders and this has been resolved with the relevant teams. Should you wish to discuss this further, please contact us on [email protected] - addressing the subject to the Customer Care Manager. Your Customer Care Team, THE LIST

Response from THE LISTOct 14, 2021

Hi Devyn, Thank you for sharing your feedback which we deeply appreciate. We value your opinion and see it as an opportunity to learn and improve. We are committed to provide the highest level of service and would like to hear more about your personal situation. Please email our customer care team at [email protected] and one of our customer care representatives will get back to you shortly. Please rest assured that we will do our best to support you resolving the matter. Your Customer Care Team, THE LIST