THE LISTThe First Luxury Social Shopping Network.Shop curated luxury fashion, watches, jewelry, interior and art from the world's best boutiques online at THE LIST.
THE LIST (gothelist.com) has 202 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Hessa A.
also they are fast delivery and fast replay
Response from THE LISTFeb 15, 2022
Thank you for taking the time to share your feedback! It's lovely to hear that you had such a positive experience. We look forward to being of service to you in the future. Your Customer Care Team, THE LIST
Melissa M.
My ordered shipped within one day of placing it and my item arrived in lightning speed. I ordered a designer bag and I am thrilled with it, it looks exactly like the photos and in perfect condition.
Response from THE LISTFeb 11, 2022
Melissa, thank you so much for your wonderful feedback. We're really glad that you had a great experience, and that you love your new VALENTINO purse - we're sure it'll be a great addition to your collection! We look forward to welcoming you back on THE LIST soon. Your Customer Care Team, THE LIST
DK
I’m leaving this review because this is true!! 90% of reviews people leave because of bad experiences! Well I was scared to order because of the negative reviews but I’m glad I ordered from them. I ordered some Burberry sneakers from the List. I never had an issue with communication from leaving a message on WhatsApp to calling in I’ve always got a response. The shoes are going to take at least 2 to 3 weeks because they’re probably coming from Italy. I’ll definitely order again from the list!
Response from THE LISTFeb 7, 2022
Thanks for taking the time to leave a review of your positive experience on THE LIST. We look forward to welcoming you back soon. Your Customer Care Team, THE LIST
Zoe G.
Extremely professional . Customer service was outstanding Would recommended
Response from THE LISTFeb 2, 2022
Thank you for taking the time to leave a review. We're very happy to hear your experience with our Customer Care team was positive. We look forward to welcoming you back to THE LIST soon. Your Customer Care Team, THE LIST
Matthew
I have had a very positive experience with The List. I have received a high-value order with no issues. The process was smooth and efficient. The customer service was very attentive and answered all my questions in a short time. I would highly recommend their service and have always been impressed with the selection of the products available. I am a very happy customer and will be back.
Response from THE LISTFeb 1, 2022
We truly appreciate your feedback, it is extremely valuable to us. We actively use feedback to improve our platform, so we can provide you with the best possible service. See you online again soon. Your Customer Care Team, THE LIST
Anita C.
very user friendly page. Great costumer service and super nice shopping experience overall. I recommend :)
Response from THE LISTFeb 1, 2022
Thank you for taking the time to leave a review. We really appreciate your feedback. We look forward to being of service to you in the future! Your Customer Care Team, THE LIST
Nahash
I enjoyed purchasing from THE LIST. Customer care was fast and comprehensive in replying to my queries and item purchased was dispatched and shipped immediately.
Response from THE LISTJan 24, 2022
We truly appreciate your help. Your feedback is extremely valuable to us. We are happy to hear you had such a positive experience. We look forward to seeing you on THE LIST again soon. Your Customer Care Team, THE LIST
Avra S.
Same as many - after reading other reviews I was a little nervous. But I think the prior bad reviews are just the case of a company that's starting up and working out the kinks. I ordered a Fendi bag, at essentially 30% off and was super nervous it wouldn't come, would be fake etc. The bag shipped right away (and while I had some issues with DHL unrelated to the List) when the bag did arrive it checks out as authentic, great condition, and would have shipped super fast if not for the DHL issues (it was christmas time so nothing to do with the List). The customer service was SUPER responsive too (which I was also worried about), but has been really great and supportive and I genuinely believe they are the reason this bag showed up at all as they handled the issues with DHL. I was pleasantly surprised by my experience and would for sure shop again!
Response from THE LISTJan 20, 2022
Avra, thank you for your kind and considered review. We have worked very hard on ensuring that our Customer Care matches the extremely high quality of the items sold by our partners, and it is with great pleasure to hear of positive experiences such as yours. We look forward to welcoming you back to THE LIST soon. Your Customer Care Team, THE LIST
