david P.
i have not got a clue how to use this…
signed up and tried to place a order unfortuanately they want you to send photo id just to buy from them.What kind of buisness refuses peoples money without id? they have good products, so i tried to upload my driving license only to be told the image is to large This is the most frustrating dropshiping site i have encountered...Heres a idea for your company stop making it so difficult to buy your goods
Response from GoTen.comJun 18, 2021
Hi, Don! I am sorry to hear that your experience was less than expected. We are grateful for your feedback, which certainly helps us improve. When ship to the remote areas,our customer usually need to wait his/her account manager to quote the extra delivery fee.If you are not in the same time zone,you need to wait until your account manager is online. We are currently in the midste of improvement,pls refer to this video when you have any problem during purchase process: https://bit.ly/3zAWdzm We're not perfect yet, but are constantly working to improve. I will be taking all your feedback and suggestions to our product team to ensure we can continue to find and create better solutions. Again, I apologize about the experience you had dropshipping with us. -Adalyn




