GoSunReviews of gosun.co

Response from GoSunAug 5, 2025

Thank you for your honest feedback regarding your solar cooker. We understand that the smaller size can be limiting, especially when you're hoping to cook more than just hot dogs or breadsticks. We truly appreciate you giving it a try and sharing your experience with us. If you're interested, we’d love to help you upgrade to one of our larger solar ovens that offer much more cooking capacity and versatility. Just let us know via email, and we’ll be happy to provide you with an exclusive discount towards a bigger unit that better fits your needs. You can explore our range of larger solar ovens here: https://gosun.co/pages/solar-ovens. Thank you again for your support. We’re here to help you get the most out of your solar cooking experience!

Response from GoSunAug 6, 2025

Thank you very much for bringing this to our attention. We sincerely apologize for the inconvenience and confusion you’ve encountered regarding the missing power cord from your recent order. We fully understand your frustration, and we deeply regret the lack of timely and accurate follow-up on our part. To address this, we have reached out to you via Support Ticket #172338 with further information and assistance. At your earliest convenience, please check your email (including your spam or junk folders) for our message. We are here to ensure this matter is resolved to your satisfaction and would be grateful if you could let us know if there is anything further we can do to assist. Thank you again for your patience and understanding. We truly value your support.