Cassidy C.
Great customer service
I was very impressed with the customer service. Fast response to email. I will definitely use your service again!
Schock Logistics is on the cutting edge of change in America. We help corporations de-install, data secure, and ship high-value electronics throughout the country. Our particular focus is office and medical equipment.Founded in 1992, Schock Logistics has nearly two decades of experience with the following:Onsite De-Installation and packing of your equipment with condition reports.Onsite Data Security wipe of your sensitive hard drives, network cards, and fax boards.Air-ride Shipping of your valuable electronics throughout the United States.Follow up services such as: satellite tracking, freight reports, inventory storage, revenue sharing, and more.Started in the garage of Silicon Valley expatriate, Spencer Schock, the company and has grown 15-fold over the years. We now serve hundreds of copier dealers nationwide, national banks, national leasing organizations, Fortune 500 companies, and thousands of small businesses each year. The company is committed to utilizing the latest technology and innovative ideas to service your account.Most freight carriers in our industry are limited by their fleet size and schedule; this puts your shipment at risk. Schock Logistics, by contrast, partners with twenty proven carriers to create unmatched coverage and flexibility nationwide. We have thousands of trucks ready to service your account.The company is rigorous and uncompromising in its choice of employees and carriers. Each is monitored daily for integrity, professionalism, and productivity. The result is great service, fast transit times, and competitive pricing.Our mission is to improve your record as a freight manager. For us, that is what is fun and inspiring!
Schock Logistics, Inc. (goschock.com) has 499 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Cassidy C.
I was very impressed with the customer service. Fast response to email. I will definitely use your service again!
RobR
From start to finish, easy and painless. I wish all companies were run this way!
Harold
They are prompt, efficient, very timely responses and very professional in their approach. No matter what, there is always a team available to help with any freight/shipping inquiries and or requests. They keep their schedules as promised, and in fact, we at Anderson Business Technology, have not had any issues whatsoever since we started doing business with them about 4 or 5 years back. We have no regrets for making this decision. Fantastic team! I highly recommend Schock.
Josh
Versatile and easy to setup.
Peter
When I contacted Schock Logistics, Inc for information regarding the pick up of my delivery they told me that the driver attempted to call me and set up the time but I never responded. When I spoke to the driver the following day he stated he never called because he didn't have our number. I then called Schock Logistics back and they then told me that they would pass the number on to the office staff would be meeting the drive..and they failed to do that as well. They accepted my payment without problem, but couldn't get the logistics taken care of...not what I would've expected.
Response from Schock Logistics, Inc.Jan 23, 2015
Peter: I am sorry to hear about the issue with phones and communication. If there is anything I can do to assist with this shipment, please let me know (Spencer Schock 800-733-2753 x 101). If not, we will try to do better next time. Again my apologies.
Dennis
I needed a couple of copiers picked up and shipped. Schock was quick to respond and set up the pickup. I had a change that caused me to cancel my order. As quick and professional as they were to take my order the were equally quick and professional to cancel my order. I did pay a small cancellation fee which I was completely comfortable in paying. I will keep them in my contacts and use Schock the next time in need something picked up and shipped.
Sarah
Schock Logistics recently picked up some freight at our office and took care of shipping it. They were extremely professional and very easy to work with. They worked with me in a timely manner and were very helpful through every step of the process. Thank you for a job well done.
Cesar Fernando Echegaray R.
good morning actually we are very grateful, you are a great company that provides us all their support, and meets all our expectations. Thanks and keep working this 2015 ...