Gorilla CasesReviews of gorillacasestore.com

Took a week longer to get product...Which turned out to be wrong. Their customer service is very convincing via email but they don't help eventually...They lie to sell stuff as the reviews indicate here

Item was not as described. Also, despite several messages from them that they would "make it right" by accepting return and providing refund, they did not follow through.

I would leave 0 stars if I could. My experience has been nothing but negative from the start. I had issues placing my order, emailed them immediately and was promised it would be corrected. I received my order and the item was incorrect. I emailed them straight away and was promised no less than a thirty times over 9 weeks that the correct case would be shipped, but nothing ever eventuated. I was then told (in 2 separate emails) there would be no refund but they would again "personally ensure the correct case was shipped", and then I was promised a full refund which never arrived. Three times I was provided with other customers information including name, address and last 4 digits of credit card numbers. Zero acknowledgement of the data breaches and zero accountability. I absolutely would never recommend this company or buy from them again, its an absolute joke.

Scam! What I received was not even close to what they claimed to be selling. Took weeks for delivery of the incorrect rip-off item. They replied to emails but never refunded my money like they promised to do.

Absolutely terrible service, I paid for my cover and it didn't arrive since 8 weeks. I've been onto them constantly and I've realized the customer service is an AI based system sending all these stupid emails. My delivery address is still incorrect on the system and they have put at least 3 separate orders on for me which haven't materialized. I have given up and bought another cover from Amazon. Horrible service.

bullshite company, sent incorrect items first of all offered full refund then offered to resend items with 3 days i would get tracking details. well well i did not get them back and forth with emails they said they would give store credit and if i logged in it would be there under account balance which nowhere on the website is account balance. been over 3 weeks with incorrect product and no resolution. going to have to take legal action to get money back. DO NOT BUY FROM THEM

Finally got my case after an eternity. And guess what? Not even the same case as shown on their website. Just a cheap knockoff from China you can buy from the markets and the one card wallet turned out a 4 card bulky one that the magnet barely sticks and covers up one of the cameras. Stay clear of this mob!

HORRIBLE COMPANY!! BUYER BEWARE! Not only do they blatantly lie about shipping time but they also have the worst customer service I've ever dealt with. Shipment took way longer than promised. On top of that they sent the wrong product. I contacted customer service to attempt resolution but they refused to stand behind their product or mistake. Pics were sent along with description of the mistake but they completely stopped responding when I asked for a refund. I don't usually write reviews but felt this one was needed.