Shawn S.
We Switched from Salesforce to Gorgias and it was wonderful!
Our company previously used Salesforce as our CRM tool and found it to be very cumbersome to work with. There was no easy way to do anything, and even the simplest tasks (like sending a one-time email) was a multi-step process. Salesforce can do anything and everything, but it was too powerful for our needs. So we looked for an alternative and found Gorgias. It was everything we could possibly want - Easy to use, affordable, had all of the features we could want. And the best part was that it took us less than 3 hours, from start to finish, to set up Gorgias. It wasn't that different than MS Outlook. For Salesforce, our company had to hire a 3rd party agency to set it up and it took several months and cost low-5 figures! We're very happy with Gorgias.
Response from GorgiasFeb 20, 2025
Thank you so much for sharing your experience, Shawn! We’re excited to hear that Gorgias has been a game-changer for your team—especially in terms of ease of use and setup. We understand how important it is to have a support platform that works with you, not against you, and we're so glad that Gorgias was able to meet your needs without the complexity. 💪🏼 We truly appreciate you taking the time to write this review. If there’s ever anything we can do to make your experience even better, don’t hesitate to reach out. 🫶🏻