QuelloReviews of goquello.com

My initial experience was very good with Quello. Everyone seemed to be knowledgeable and are eager to help get you to being outdoors without having to worry about that unloving pollen. Can't wait to get my prescription so I can start my journey!

I would strongly advise against using Quello Allergy Drops. This company operates more like a billing system than a healthcare provider. Customer service is responsive when you’re signing up, but once you’re a paying customer, getting real support is nearly impossible. I received a shipment while out of the country in the middle of winter with no reliable notification. Their emails routinely go to spam due to constantly changing sender addresses, despite attempts to fix it. The bottle sat outside for nearly a month and was unusable. A refund was refused. From there, it became a pattern—lack of transparency, lack of accountability, and continued billing. I requested a pause and cancellation, yet charges continued. Their cancellation process is misleading; it appears complete, but is not finalized unless you complete an exit survey (which is not clearly communicated). The only consistent “notification” I received was charges hitting my bank account. When I reached out again for a refund and confirmation of cancellation, the response was not a resolution—just an offer for a free doctor visit. Most concerning: the treatment itself did not help. My symptoms worsened, with thicker post-nasal drip and no improvement. At no point did this feel like patient-centered care. It felt like being managed as a recurring revenue stream. Save yourself the frustration—work with a licensed physician through your insurance instead of dealing with a company that prioritizes billing over patients.

Quello made the experience of getting allergy drops easier for me. For the first time in my life, I'm living in a Southern spring (read: yellow pollen covering EVERYTHING) in a house with lots of trees and I have barely had a sniffle. The team is super responsive and ready to help with anything.

I suffered for years with extreme allergies. When I started Quello my allergies went away. I wish I would have had it years earlier. Great stuff!!

2 years into my 4 year treatment plan, my allergies already have significantly improved. Their customer service team is the best too. Very responsive and helpful

As a live long sufferer of severe seasonal allergies, I'm excited to have found a solution that will work with my extensive travels and is also very affordable. Everything has been very streamlined from ordering the test to having my consultation and ordering the drops. Looking forward to FINALLY having relief :)

The process was easy and effortless. I was able to complete the appointment from the comfort of my home.

Joel was wonderful. He went through my symptoms, the test results and how the drops work. The process was easy and notifications were sent at every step along the way. Definitely recommend!