GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 16, 2021

Hi Lynne, I am truly sorry you were not happy with the PupSocks that were purchased. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. With that being said, all of our products are made and shipped from the USA. I am terribly sorry for the delay with receiving your previous order due to an unforeseen transit issue. If you have any other questions or concerns please email us [email protected]. I hope you have a great and pawtastic day!!!! Betsy🌻 The PupSocks Team

Response from GoPupSocksSep 24, 2021

Hello there Venessa, I'm excited to know that you loved the product your received. we do apologize for the inconvenience the mix up may have caused. I checked the system to make sure we attended this problem and it seems that we gladly did a replacement for you. We always try to find a way to best serve our customer and solving any issues. We really hope have a better experience the next time you shop with us! If you have any questions or concerns, email us at [email protected]

Response from GoPupSocksSep 16, 2021

Hi Ryan, I am saddened to hear that the PupSocks were not up to your expectations. I apologize for this. Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. I hope your day is awesome! Betsy🐾🐶 The PupSocks Team

Response from GoPupSocksSep 24, 2021

Hi Michele, We are sooo excited to know that you loved the products and we try to provide all of our valued customers with information about their product as much as we can. We are sorry to see that your order did not get there on time and for the inconvenience it may have brought forth. We hope to serve you better the next time you shop with us. Please, remember us this upcoming holiday so you can give your loved ones a special and memorable gift. For any questions and concerns, email us at [email protected]

Response from GoPupSocksSep 15, 2021

Hi Katie, I hope you are having a great day! Thank you for taking the time to write a review. I do apologize for the order issues you experienced with your previous product. In researching the timeline for your product, it looks like your order was hung up in the Covid19 transit mishap. We strive for top-notch quality and hate that your special order did not reach you in the time frame you expected. While looking into your order, was your order resolved? If you have any questions or concerns please email us bak at [email protected]. Thank you! Betsy The PupSocks Team

Response from GoPupSocksSep 15, 2021

Hi Jenn, Thanks for placing an order with us. I am really sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am really happy to see that a replacement order was produced and delivered. I understand how important your order was for you and your daughter and I hope that she loved her CatSocks and CatBlanket. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. Betsy The PupSocks Team