GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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ChrisS
If I could give them 0 stars I would. Still have not received my order placed early December. Support is unreachable. No phone number to call. Emails get an automated response saying how unprecedented the season was. Horrible. Simply Horrible.
customer
The gift recipient was ecstatic that his dog was on his socks! He absolutely loves them. My only concern is whether, because of the material, the tops will stretch out and fall down. Otherwise, great idea and so many colors/options to choose from.
David
You are asking for a review but I still have not received my order from end of November, meanwhile you keep sending advertisements to make additional purchases.
Response from GoPupSocksApr 15, 2021
Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order due to your order being stuck in pre-shipment. We are, however, very glad to confirm that a resolution was provided, and that your order was successfully delivered! We thank you for your patience. Please contact our team directly at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to help. The PupSocks Team -Courtney M.
customer
Received wrong socks! Has not been corrected.
Response from GoPupSocksApr 15, 2021
Hi there, Thank you for your review! We are very sorry to hear that your order arrived incorrectly. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.
Chris
I ordered 3 pair for Christmas. Due to the times, they were not going to arrive by the 25th. I decided I would take pics of a few gifts for my adult children so they can open a picture of the gift they would be getting soon after Christmas. Pup socks on their own sent Me a digital card with the exact picture of what the cocks would look like so when they opened the gift it was just as funny as opening the real thing. Days later they all received the best comfiest socks with our French bulldogs face on them!! They love them and wore them Immediately l!
Response from GoPupSocksSep 15, 2021
Hi Chris, We are elated that you love your PupSocks and you were pleased with our products/ services. Thank you for your feedback as we will use it to continue to improve our company practices! We appreciate your business and value you as a customer! Kind Regards, The PupSocks Team Shae
customer
Placed an order that was never received. Contacted the company with no response. So, they have my money and I have nothing !
Response from GoPupSocksApr 15, 2021
Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, very glad to confirm that correspondence was provided and that your order was successfully delivered! We thank you for your patience. Please contact our team directly at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to help. The PupSocks Team -Courtney M.
customer
Good quality of the product, nice packaging, it just took really long to receive the order.
customer
Socks were an Xmas present. Arrived with someone else’s dog printed on them. I have no idea who’s dog this is! Highly upset!! Let’s see if they can make it right smh
Response from GoPupSocksApr 15, 2021
Hi there, Thank you for your review! We are very sorry to hear that you received the incorrect order. We are, however, very happy to confirm that a resolution was offered via email on behalf of one of our team members. Please look forward to an additional email from our resolution department at [email protected]. The PupSocks Team -Courtney M.
