GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 3, 2022

Hi Rick, Thank you so much for your honest feedback! It was not our intention to send you someone else's special gift and for that, we are deeply saddened. In order for us to improve as a company, and not make these kinds of fulfillment mishaps, we take your feedback extremely serious. After taking a look into your issue, I can see we extended a solution via email. We do value you as a customer and we hope we can create a better experience for you in the near future. Kind Regards, The PupSocks Team

Response from GoPupSocksMar 3, 2022

Hi Marc, Thank you so much for your feedback. We are terribly sorry for the mishap with your order. Due to COVID shipping guidelines, your delivery expectation window was altered. After taking a deeper look into your order, It appears your order was lost in transit. Unfortunately, transit mishaps are out of our control. We value your business and patience. With that said, please keep an eye out for an email from one of our customer support agents. We want to ensure you are provided a solution. Best Regards, The PupSocks Team

Response from GoPupSocksMar 3, 2022

Hi there, Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. With that said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The PupSocks Team 🐾

Response from GoPupSocksMar 1, 2022

Hi Kimberly, Thank you for your review! We know your PupSocks custom gifts will be a complete hit! Thank you for being a valued customer! We appreciate your business! Kind Regards, The PupSocks Team

Response from GoPupSocksMar 3, 2022

Hi Eddie, Thanks for your feedback! We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. Please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The PupSocks Team 🐶

Response from GoPupSocksMar 3, 2022

Hi Marion, Thank you for your review! We are terribly sorry the replacement order did not provide a solution. After looking into your order, I'm glad we reached a solution via email. We hope that we can create a better experience for you in the near future. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! Kind Regards, The PupSocks Team

Response from GoPupSocksMar 3, 2022

Hi Omar, Thanks for your feedback. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The PupSocks Team

Response from GoPupSocksMar 3, 2022

Hi Melissa, Thank you for your feedback! We strive for exceptional quality and hate that we dropped the ball with your special order. We make our socks with the intention of them being novelty items but they can be worn. We hope that we can create a better experience for you in the near future. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! Kind Regards, The PupSocks Team