Jaqui O.
Disappointed
I placed an order for socks with 2 pups. Received a pair of socks with a random pup. I contact customer service via email. I have not received a call or email.

GoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing29,446 approved reviews, newest moderated first
Jaqui O.
I placed an order for socks with 2 pups. Received a pair of socks with a random pup. I contact customer service via email. I have not received a call or email.
Samuel
I'm sorry. As much as I wanted the socks to be great they looked bad. The crop around my dog was just an oval (not like the samples they show on the website) and the image was dark. Disappointed.
customer- mt pleasant, S.
Turned out just like I had hoped! And the one size fits all actually fits my husbands size 17 feet.
TJ S.
Ordered on the 13th of December, 2021 and still have not received my order of of January 3, 2022. I received a shipping notification on December 21, 2021 with a tracking update that continues to push it out day by day every day. This was supposed to be a Christmas gift with 5 business days delivery. I am seeking a refund as I don't believe the order will ever arrive. I don't want it at this point. I sent an email to the company on 12/31/21. Gmail has sent a return message that it could not be delivered. This company has several complaints against them with the Better Business Bureau (bbb.org pupsocks-0443-27765794/complaints). I would not recommend them based on my experience. I have no idea how to rate the products as I never received my order. My mistake was to not look up reviews before my impulse driven order.
customer
I would not order from them again. The poor quality of the product and lack of customer service is not worth the price. I emailed customer service repeatedly and continued to get firm letters originally ordered 11/29, paid extra for fast shipping. As of January 3rd there was still no order or response. Finally received my order 3 weeks after Christmas, it was placed November 29th. I ordered 5 pair of socks. The pictures were transferred onto 4 of the 5 as expected. The 5th pair looks absolutely horrible. The photo I sent was not recognizable on the socks. Instead of letting me know this photo would not work they made the made the socks anyway and sent them. This is the absolute worse customer service and quality control. I would not order from them again. The poor quality of the product and lack of customer service is not worth the price.
Response from GoPupSocksFeb 1, 2022
Hi there! Thank you for your review. We truly appreciate your feedback! We do apologize for the delay with receiving your order. I can confirm that a resolution was offered via email on behalf of one of our team members. Please look forward to an additional email from our resolutions department at [email protected].
Orestis P.
I haven't receive my parcel yet. And I don't have any information about that.!
Wes
I still have not received my order, which missed Christmas, and have had no communication from PupSocks from my Customer Support inquiry.
customer
This blanket exceeded my expectations in photo quality! It was a Christmas present for my daughter, and she absolutely loved it!