GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMay 27, 2022

Hi Frederick, Thank you so much for posting a review. I am so sorry that you are not happy with the quality of the custom PupSocks. We craft our socks using the finest materials and we try hard to make sure they are also true to size. I see where we emailed you on the 17th with a couple of solutions and I do not see a reply back. I am going to have one of the Customer Service Reps email you with some solutions. Please be on the lookout for that email. Again, thank you so much for taking the time to post a review. Betsy The PupSocks Team

Response from GoPupSocksMay 27, 2022

Hi Patricia, Thank you for taking the time to post a review. I looked into the order and I believe we can give you a solution for the issue with your custom PupSocks. I will be having one of the Customer Service Representatives get in touch with you so we explore some of the solutions for the issue. Please be on the lookout for an email. Again, thank you for taking the time to write a review. Betsy The PupSocks Team

Response from GoPupSocksMay 27, 2022

Hi Carol, Thank you for the review. I am sorry you did not get a reply on how the custom PupSocks. The socks are true to shoe size. I am so happy you think they are adorable. These are such great gifts. Please the next time you order use code keepitawesome15. Again, thank you so much for posting a review. Betsy The PupSocks Team

Response from GoPupSocksMay 27, 2022

Hi Joshua, Thank you for taking the time to write and post a review. I am so sorry that the quality of the socks were not what you were hoping for. We craft our socks using quality material and the sizing should be true to size. I am so sorry that your custom socks did not fit. I am going to have someone from our customer service team get in touch with you and we should be able to come up with a solution for you. Please be on the lookout for the email. Betsy The PupSocks Team

Response from GoPupSocksMay 27, 2022

Hi Robin, Thank you so much for taking the time to write and post a review. I am so sorry that we dropped the ball on your order. I see on the 13th we asked if you would like a replacement and for you to reply back to the email and I do not see where we received a reply. I am going to have one of our customer service representatives email you and I believe that we can have a solution for you. Again, thank you so much for taking the time to post a review. Betsy The PupSocks Team

Response from GoPupSocksMay 25, 2022

Hi Michael, Thank you for your review. We are elated that you love your PupSocks and that you were pleased with our products and services. We appreciate your business and value you as a customer! Kind Regards, The PupSocks Team

Response from GoPupSocksMay 24, 2022

Hi Meg, Thank you so much for taking the time to write and post a review. I am so happy that your mom loved the custom socks. We love to hear that people love their custom socks. Thank you so much for trusting us with your Mother's Day gift. We hope that you will order from us again. Thank you again for the review we greatly appreciate it. Betsy The PupSocks Team

Response from GoPupSocksMay 24, 2022

Hi Sid Thank you so much for taking the time to write and post a review. I am so sorry that you did not receive the order in time for Mother's Day. We strive to try to get out every order in a timely manner. I am also truly sorry that you feel like you did not get the proper customer service. It is not our intent to ignore or not give the proper customer service to our clients. We would love for you to order again. In the email that was sent to you on May 9th, there is a coupon code that you can use. Again, I am truly sorry you did not receive the customer service that you deserved. Betsy The PupSocks Team