GoodLife Home Loans is here to help answer any questions that you have regarding reverse mortgages. From your first phone call to us, through the education stage, during the application phase and all the way through funding, we will guide you through every step of the process. Our promise is to make sure that a reverse mortgage is the right loan, for the right person, at the right time, for the right reason. Nobody wants to outlive their money and a reverse mortgage can help make things easier for senior homeowners who wish to retire with The GoodLife in Retirement!This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.For licensing info, go to: www.nmlsconsumeraccess.org. For additional licensing/disclosures: https://goodlifehomeloans.com/disclosures-licensing. For CA consumers: For info about our privacy practices, please visit goodlifehomeloans.com/privacy.GoodLife Home Loans is an Equal Opportunity Lender. Texas consumers: For state licensing information, please visit: https://goodlifehomeloans.com/disclosures-licensing/Texas.
GoodLife Home Loans (goodlifehomeloans.com) has 403 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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403 approved reviews, newest moderated first
c-LA
Chris Lee is a God send to me so happy to make the connection and live the Good Life. My worries are over; and I can live in my house interest free while still building equity!
Response from GoodLife Home LoansMar 9, 2020
Hi, Thank you for reviewing Chriss Lee and GoodLife Home Loans. It is great to hear your worries are over. -GoodLife Home Loans
judy
Our agent was Kevin, who worked for Good Life Home Loans...We started our reverse mortgage loan August, 2019,,I had my counselling session on 9/19/2019..everything was still going good..Then Kevin started saying that we needed to make some repairs before he could bring in an agent for a walk through in order to approve our loan,,in order to meet our deadline on March 17, 2020, we got on it right away,,the deadline was given to me by Kevin and Cara, my counsellor,,my son received an inheritance from his grandmother, so we had our home lifted 8 inches...Kevin said that we can fix the imperfections through my loan..he would take out 5000.00. the quote we received from the man Kevin sent out, and we would receive the balance,,After lifting our house we had to wait till February, 2020 to resume with our loan,,,I got in touch with Kevin approx. on Feb 17,2020,,,He said that he needed proof that the house was in my name,,,I had already sent him that info back last Aug or Sept,,he wanted me to get a copy of my step-fathers trust, which had nothing to do with me,,The man has been dead for years and had been remarried for 20+ years...I told him that I could not get ahold of his trust..he said that he needed it, and that he would get a copy of it..I told him that he did not need this,,several days passed, so on March 2nd, I sent him a text and he called me, saying that he did not need his trust....HELLO, I told him that,,,Then he wanted me to show proof that my car was paid off, which I also sent to him last Aug/Sept...I resent the letter that said that my car was paid off,,,since my son paid off my car, he wanted my son to show proof,,so I sent him a copy of the check,,,he said that would not do,,,he wanted a copy of his Bank Statement,,Kevin actually told me this was to prove that no money laundering was going on,,,WHAT,,ARE YOU KIDDING ME,,,we did everything he asked, then he lost some of my paperwork,,Organization is not his middle name,,,Today, we opt out of the reverse mtg loan....I'm not saying that all agents are bad to do business with,,we just got one that was trying his best for us to opt out, which we finally did,..
Response from GoodLife Home LoansAug 25, 2020
Dear Judy, We are sorry that your experience with Kevin and GoodLife led you to leave a negative review. We take pride in satisfying every single client. There are requirements from FHA that must be met to ensure the loan qualifies for this government-insured reverse mortgage program. Many of these requirements are touched upon above. We always work closely with our clients to make sure those requirements can be met. In this case confirming that there is a clean title and ownership of the property, that the property meets FHA standards and any required repairs are completed, and that all funds involved in the transaction have been accounted for as required by law including the anti-money laundering rules and Bank Secrecy Act. If you decide to return to finalize the loan requirements we would be honored to continue forward. If not we wish you the best in finding another path forward for your situation. You are important to us and we appreciate the chance you gave us to impress you. Let's stay in touch and if home values go up, we would love to re-engage and help you live the GoodLife in retirement. Sincerely, Goodlife Customer Success Team
Janet M.
Dawn worked with us as we nibbled at the idea of a reverse mortgage. No pressure and no hard sell. She had patience and knowledge. This decision took several months on our part but once made, the process was quick. As the interest rates lowered she advised us. Any question, she was there.
Response from GoodLife Home LoansMar 19, 2020
Hi Janet, Thank you for sharing your experience with GoodLife and Dawn Bestafka. We take pride in the education we provide to people interested in reverse mortgages and always make sure to give great service once a decision to move forward is made. -GoodLife Home Loans
jeff C.
The entire team at Goodlife was outstanding however our personal contact was Chris Lee and he is a star, A±± Communication and Professional, highly recommend.
Response from GoodLife Home LoansMar 4, 2020
Hi Jeff, We also think Chris Lee is a star! Thank you for the positive review and commenting that we are highly recommended. -GoodLife Home Loans
Mike M.
Chris Lee was friendly and patient thru the entire process.I have recommended Chris and your company to a close friend of ours.
Response from GoodLife Home LoansMar 4, 2020
Hi Mike, Thank you for reviewing Chris Lee and GoodLife Home Loans. Your recommendation to a close friend is the best sign that we did everything we could to provide a great experience. -GoodLife Home Loans
David B.
Great customer service! Chris was a pleasure to work with. Very helpful and informative. He made what could be a confusing process very easy. Thanks Chris! Pleasure doing business with you!
Response from GoodLife Home LoansMar 4, 2020
Hi David, Thank you for leaving a review for Chris Lee and GoodLife Home Loans. Education is key with a reverse mortgage and with GoodLife you are always working the best. Good luck with your future -GoodLife Home Loans
Marlene B.
My loan consultant, Chris Lee, was highly knowledgeable and provided detailed information allowing me to be very comfortable in making the decision to obtain a reverse mortgage. His professionalism made the entire process go smoothly and with the services GoodLife provided I never had to leave my home for signing the necessary paperwork which was a blessing. If your thinking about a reverse mortgage I would highly recommend contacting Mr. Lee today!
Response from GoodLife Home LoansFeb 25, 2020
Hi Marlene, Thank you for this review of Chris Lee and GoodLife Home Loans. We focus on education and great service. It is a great compliment to hear that you would recommend us to others. -GoodLife Home Loans
Victoria B.
When I started out on this process I had two people giving me quotes. Dave's quote was much better financially. I did , however, prefer to work with someone local and that person would match Dave's numbers. I had a time constraint of the 1st of the year. I was still unsure with who to go with. As the time rolled around Dave kept in touch with me keeping me on the schedule to close ASAP. So by the first of the month everything that could be done to move the process was done. The other guy did not call me to check until mid Jan. By then we had the appraisal and the application. With the constant contact with Dave we were able to close by the end of Jan. The soonest that was possible. It saved my life from a financial perspective. Because of the constant communication We were able to complete the process before I had to start paying bills with credit cards. Thank You Dave Schulte!
Response from GoodLife Home LoansFeb 11, 2020
Hi Victoria, Thank you for leaving an honest review about what you experienced and why you decided to go forward with Dave Schulte and GoodLife Home Loans. You highlight a couple of areas where we truly excel. Providing the best loan terms and making sure every step of the process stays on track and moves forward quickly. We wish you the best going forward. -GoodLife Home Loans