Deborah S.
The representative I worked with was amazing!
The representative I worked with, Scott Sherman, was amazing! He explained everything to me, and apologized for any "hang-ups" we experienced. By hang-ups, I mean delays. It did take a long time, over 3 months, to complete. The rep kept me aware of what was going on regularly. The specific problem came from the appraisers who didn't do their job completely. Other than that, it was quite painless. Again, my representative was awesome!
Response from GoodLife Home LoansJul 13, 2021
Thank you, Ms. Shultz! We appreciate you sharing your experience. Your appraisal took longer than any of us would have liked, but we’re happy to hear the GoodLife process went smoothly, with good communication from your loan officer Scott Sherman throughout. Unfortunately, appraisals are handled by third parties and are outside of our control. The good news is with Scott's expert help you're set to live where and how you want with your new reverse mortgage. Thank you for your business. We wish you the very best. Sincerely, GoodLife Home Loans


