Tiffany T.
Greedy overpriced and don’t care about customers but good pretenders.
Product is overpriced for what it does. There are better options for natural organic skincare like Bambu Earth, AnnMarie skincare, Care skincare, Moonmag skincare, earth harbor naturals etc. Also horrible customer service. Gave me a $50 off $100 purchase after filling out a survey for them but all products were sold out so I couldn’t even use it and they refused to issue a new one after announcing a restock one month later. Very rude greedy Australian Co. Unfortunately the 3rd Aussi Co I have come across like this. I won’t be buying anymore from them.
Response from GoodieCoJul 10, 2020
We'll make this fairly simple. We sent a thank-you $50 off coupon as a surprise for customers who elected to complete a voluntary survey. The coupon was valid for a limited time and could be used for any of our best-selling sets - all of which were in stock. The customer, 4 weeks after the coupon expires, comes back to us and insists we re-instate her coupon or she will leave a bad review about our brand. Well, here she is. This customer is entitled, rude, has attempted to bully our fantastic customer service team and we don't appreciate the insults forwarded at our country because you can't get your way.


