Good DogReviews of gooddog.com

Response from Good DogOct 12, 2022

Hi Danielle, Thank you for your feedback and we’re so sorry to hear about your experience. In case it’s helpful, all programs on Good Dog must pass our Screening process and meet our Community Standards and adhere to our Code of Ethics. We developed our Screening process & Community Standards with our advisors, partners, and breed-specific relevant experts to prioritize health testing requirements applicable to each program in our community. Please reach out to us anytime at [email protected] or give us a call at 855.446.6363 if you would like to chat further. Thank you so much! Warmly, The Good Dog Team

Response from Good DogOct 12, 2022

Hi, Thank you for taking the time to share your feedback with us! We’re sorry to hear that your search for a pup has been more challenging than anticipated. We always want to ensure that everyone coming to Good Dog to look for a pup is able to connect with a great breeder and find the perfect puppy for them! A member of our team would be thrilled to chat with you again so that we can help you find a breeder whose program will be the perfect match for you! Please reach out to us anytime at [email protected] or give us a call at 855.446.6363. We look forward to speaking with you soon & hopefully turning your experience into a positive one! Warmly, The Good Dog Team

Response from Good DogAug 17, 2022

Hi Malka, Thank you so much for taking the time to share your feedback with us. We’re so sorry that you haven't been able to connect with a breeder yet. A member of our team would be thrilled to chat with you, offer some additional breeder recommendations, and help you find the dog you are looking for. Please reach out to us anytime at [email protected] or give us a call at 855.446.6363. We’re sorry again about the experience you've had so far, but look forward to speaking with you soon & hopefully turning your experience into a positive one! Warmly, The Good Dog Team

Response from Good DogAug 17, 2022

Hi Gordon, Thank you for taking the time to share your feedback with us! We are so sorry that you have not connected with a breeder yet. We were glad to chat with you and recommend a few additional options. Our fingers are crossed it works out soon! In the meantime, please let us know if you would like additional recommendations or if there is anything further we can help with. You can email us at [email protected] or give us a call at 855.446.6336. We are here to help! Warmly, The Good Dog Team

Response from Good DogAug 17, 2022

Hi Stephanie, Thank you for taking the time to share your feedback with us. As we mentioned in the previous review you and Scott posted, we were very happy to connect with you in June so we could help you work through your questions. We were also very happy to hear that your pup has become such a wonderful new member of your family! We know that questions around a pup’s registration can be confusing, so we’d love to share some educational information on registration here: [https://www.gooddog.com/health-hub/dog-registration-faqs] Please reach out to us anytime if there is anything we can help with. You can contact us at [email protected], or by phone at 855-446-6336. Warmly, The Good Dog Team

Response from Good DogAug 2, 2022

Hi Scott, Thank you for taking the time to share your feedback with us. We always want to ensure that everyone coming to Good Dog to look for a pup is able to connect with a great breeder, build a great relationship with them, and ultimately find the perfect four-legged family member. We take enforcement of our community standards incredibly seriously. We were so grateful to connect with you in June so we could listen to your feedback and help you work through your questions. We were also very happy to hear that you and your breeder had connected to do the same, and we were so happy to hear that your pup has become such a wonderful new member of your family. We know that questions around a pup’s registration can be confusing, so we’d love to share some educational information on registration with this article, Dog Registration FAQs, [https://www.gooddog.com/health-hub/dog-registration-faqs]. Please reach out to us anytime if there is anything we can help with. You can contact us at [email protected], or by phone at 855-446-6336. Warmly, The Good Dog Team

Response from Good DogJun 21, 2022

Hi Majorie, Thank you so much for taking the time to share your feedback with us! We’re sorry to hear that your experience has been less than positive so far. We always want to ensure that everyone coming to Good Dog to look for a pup is able to connect with a great breeder and find the perfect puppy for them! A member of our team would be thrilled to chat with you so that we can help you find a breeder whose program will be the perfect match for you! Please reach out to us anytime at [email protected] or give us a call at 855.446.6363. We look forward to speaking with you soon & hopefully turning your experience into a positive one! Warmly, The Good Dog Team