Good DogReviews of gooddog.com

**UPDATE - The issue has been resolved and the breeder sent my deposit back. Unfortunately this experience has made me pause the puppy search and I likely won’t use Good Dog again. GOOD DOG RESPONDED AND I HAD TO FILL OUT A COMPLAINT FORM. I'LL FOLLOW UP WITH WHAT THE RESOLUTION IS**What started as something exciting for our family after losing our pup to a tumor has turned sour. Found a breeder Southern Love Cavapoos verified on Good Dog and after putting a deposit down the breeder has gone dark. I asked for videos that they promised and the breeder was unresponsive. Figuring this was only going one way I asked the breeder for a refund but of course received no response. I took my concerns to Good Dog customer care and haven’t heard from them either. I have an entire family sad for the loss of 2 dogs now. Steer clear!

I reached out and was scheduling to meet a specific dog I was interested in. Good dog claims to vet ethical breeding and AKC registration. NOT ONLY was the dog I put the deposit down not available, she was shipping them from South Korea, the WORST possible place when it comes to how they treat their dogs. DO NOT BUY ANY SOUTH KOREAN DOG. They are scum bags. On the bright side, I did find a champion breeder, and was able to make a deal with her OFF good dog's network as they charge an arm and a leg to both parties.

Received a puppy that was malnourished and infected with hookworms, despite being provided “proof of deworming”. I spent the entire first week with this puppy terrified that he was going to die. My vet said there is no way this breeder is reputable, yet she is on Good Dog. Still not fully healthy.

The breeder was amazing. However the site requires you to pay through them, and the forces you to pay extra for use of thier site which is 150$(didnt mind the first 25, but the second 125$ payment is excessive and unnecessary), and processing fees of over 80$ for each transaction (which i wouldn't mind paying if it were a flat fee not a % of the total payment)

Breeder exchanged sixteen (16) messages regarding the purchase. After full payment, I asked the breeder about the puppy's diarrhea. Not placing any blame but asking how they treated other puppies. Never a response. After an emergency vet visit, we discovered that the puppy had hookworms and coccidia. Initially, the vet asked if I had a health certificate from the breeders vet which I never received. After the exam, my vet informed me that a health certificate could not be issued to an animal with parasites. The breeder advertised AKC registration. What they failed to mention that it would be limited registration. Breeding the puppy was never an issue but failing to list what type of registration was dishonest (In my opinion). As I stated prior, Good Dog fees should have been clearly listed prior to any interaction between myself and the breeder. I don't think I'd recommend Good Dog and definitely wouldn't recommend the breeder. No need to respond to this review.

Two stars because I found a breeder. Good dog is a rip off. Instead of just charging fees they have a whole bunch of bullsnot. I emailed them 4 times for information to clarify issues. NO RESPONSE. Makes you wonder if maybe they allow puppy farms. How good can they be if they never respond. Update: canned Corp response. This company lies flat out.

I have placed quite a few pups from my program using good dog. However they want you to use their online payment system so they can charge you and the buyer an arm and a leg in fees. If you speak of any other payment method other than their platform, your account will get flagged, suspended, then taken down. Their response to me was “We hope you understand that our On Platform Payment Policy makes it possible for us to continue to provide quality applicants and free resources to you and your fellow breeders.”

It's not the company. It's the website and the way it's set up. I've been on this website just trying to look at Pekingese puppies for almost 2 hours. It's ridiculous. And you know I understand all the security and passwords and all of that but it wasn't remembering my password to Google and I have to keep clicking emails and keep trying all I wanted to do was ask a couple simple questions I used to be a breeder myself and on this site they show you like half a puppy head so you can see a whole lot and it'll save for puppies from this damn sire and they'll show the dam inside but I was trying to see the other three puppies. I went through the directory it's not alphabetize don't even try you'll go nuts neither for the puppies nor for the Breeders. I don't know what the trick is here I'm just going to cancel my sign in or login or membership or whatever it is I've never been on a more difficult website and I have been on some high security websites believe me. I don't think it was the security although that was part of it but I think it's just the way it's set up. I think that they should make a little effort to make it a tiny bit easier for people like me that are just now thinking to get a dog I'm not buying one today I'd like a Pekingese I was a breeder myself for 18 years of picking his and they are the best dogs in the world but do we need to sign our life away just to get a little information and kind of get a feel without there? I just want a little companion for my female Peak that I have here and unfortunately they're hard to find in California always even back in the day. So I guess that's all my complaints even though that sounds really short and simple compared to what was really going on. It's all about the website. What I could see in the pups look kind of adorable I was interested in one that look like it didn't have a black mask the whole face was black and the dam inside I believe were Malachi and I'm sorry I don't remember the mom's name but I kind of wanted to get a feel for how big that pup would get because this The Sire looks really tiny and the mom was little bit bigger I believe but you can't always tell from the pictures and I didn't really want one with an entirely black face I was trying to look for something with a little more color if that dog or if the pup rather had an entirely black face which is what it look like I think. The pictures rather dark. Anyways I'm rambling with my thoughts on where else I can look instead. I wish we would get more Peaks or Peak lovers in California. I have only one she is my she's probably about 9 years old now but she acts like a puppy she's blonde with a beige undercoat and a black mask black mask and spectacles she's the cutest little thing that ever walked the Earth and she's been alone for a long time so I kind of want to companion and she's getting up there in age she doesn't act like it but you know I'll be devastated if I don't have a peek at all in the house. I wish this could have worked out I'm wanting to get a job fairly soon not this week not next week but fairly soon I'm having the baby puppy Blues.