Michael R.
Still waiting
As we still attempt to retrieve the partial refund from the breeder (Shaylee Largent) at Good Dog. We had contacted Good Dog in search of a 100% Long Hair Chihuahua. In turn, Good Dog passed our contact information to their breeder Shaylee Largent who told us she had exactly what we were looking for and said we could meet her that following weekend. As directed by Shaylee we attempted to make the required down payment on the Good Dog website. When their system did not work multiple times, Shaylee a trained certified breeder for Good Dog told us to make the down down payment to Grandmother's bank account which we did because we didn't want to lose the Dog. Because again, she was a trained Good Dog breeder referred to us by Good Dog. Seven months later and here we are. The dog has turned out to be NOT 100% chihuahua, but only 36% chihuahua with 13 other breeds. The breeder has disappeared with no contact and Good Dog has been doing nothing but tap dancing trying to avoid responsibility saying we didn't follow their correct procedures. WE TRIED TO BUT THEIR SYSTEM WAS DOWN. AND THEIR TRAINED CERTIFIED BREEDER, THAT GOOD DOG HAD GIVEN OUR NUMBER TO, TOLD US TO PERFORM A DIFFERENT ROUTE, TO AVOID LOSING THE DOG. Which is what we did. So long story short. We got screwed by Good Dog and their breeder, Shaylee. Shaylee is no longer answering any of our methods of contact. Good Dog is not answering any of my phone calls. Still tap dancing and trying to put the blame on anyone besides themselves. And we are still waiting on a 50% refund on a dog that was supposed to be a max of 9 lbs and is already 14 lbs.
Response from Good DogApr 4, 2025
Hi Michael, Thank you for reaching out again. While we understand how upsetting these results were, as our Care team already discussed with you, we're unfortunately unable to assist with refunding transactions that occur outside of our platform, as we have no involvement in, visibility into, or control over private transactions. However, providing a safe and positive experience for everyone in our community is our top priority, which is why our team conducted a thorough investigation to ensure our standards are enforced. While we understand the technical issues you experienced when going to make your payment were frustrating, all buyers are made aware of, and must agree to adhere to Good Dog's On-Platform Payment Policy before contacting any breeders through our platform. We continue to wish you nothing but the best. Warmly, The Good Dog Team




