Nitro Software, Inc.Reviews of gonitro.com

Buen software pero caro. Le falta integración con IA para hacer resúmenes

Stop sending mail

I purchased Nitro Pro 12 some years ago. It is mine forever, or at least until operating systems change to make an upgrade essential. Now I am informed my "trial" period is over and I must pay for an upgrade to version 14. Version 12 no longer allows me to create new PDFs. This is software I paid for and expect it to continue working. There is no way to contact Nitro Pro to complain about this and using the community support has gotten me nowhere. My serial number for version 12 has disappeared from the "About" button so I cannot raise a complaint directly.

I did not see anything on the ordering page that said it would not work with Windows 7. I subsequently wrote you asking if I could get my money back, and naturally, have heard nothing. This product is of no use to me. Please contact me telling me a refund is possible. Otherwise, I will have nothing but bad to say.

Getting used to took time but much better useabiity now. The Following Issues I face 1. The Menu items, particularly in the print menus and others are very small and ilegible, maybe, due to my display settings, but the problem I am facing only in Nitro 2. The Menus may be provided with Colour themes for better visuals. 3. Where is UNDO button, Ctrl+ Z is also not working

The customer service is absolutely terrible. I paid for the lifetime package to avoid having to go to the subscription based model for obvious reasons - after using it for a few years they deactivated my account and sent me an email stating that they will give me a discount on the subscription based model which I refused. In conversation with them the feedback has been slow and I was constantly passed onto another person to help (which ended in no help at all). They keep closing the ticket as though it is resolved when it clearly has not been.

Until nitro changes software program as to not flatten edited documents by other software programs.. this is absolutely not a good program especially for businesses like our own!!

Ein Stern ist noch zu gut...null Punkte wären angemessen. Ich gehörte auch zu den Betroffenen von der großen Datenpanne von September 2020...Vorname, Nachname, E-Mail-Adresse sowie Passwort alles sensible Daten von mir die jetzt irgendwo in fremden Hände sind..Nitro hatte mich nicht über den Vorfall informiert, ich habe es selber herausgefunden und das Datenschutzteam kontaktiert und nach einem Schadenersatz gefragt aber keine Einsicht und keine Kooperation...Sehr unprofessionelles Verhalten. Finger weg von dieser Firma !!!!