Nitro Software, Inc.Reviews of gonitro.com

Response from Nitro Software, Inc.Jul 18, 2023

Hi Matty, On behalf of Nitro Software, we do apologize for the poor level of support you have received thus far. We take feedback from our customers seriously and are always striving to provide a better customer experience. For any outstanding issues regarding Nitro products, please feel free to leave a post in our Community Forums, linked here: https://community.gonitro.com/. Our Community Forums are actively monitored by Nitro employees, and we can better assist you with any questions you may have regarding our Products within our Forum.

Response from Nitro Software, Inc.Jan 3, 2025

Hi John, we strive to provide excellent customer support and are sorry to hear you're experiencing difficulties. We value your feedback and will use it to improve our services. Thanks! The Nitro Team

Response from Nitro Software, Inc.Jul 18, 2023

Hi Tom, Your satisfaction with the software is important to us. On behalf of Nitro Software, we do apologize for the poor level of support you have received thus far. In order to properly troubleshoot and address your issues specifically, please provide more details via our Community Forum: https://community.gonitro.com/. Our Community Forums are actively monitored by Nitro employees, and we can better assist you with any questions you may have regarding our Products within our Forum. We are committed to providing the best possible user experience and look forward to helping you resolve your issue ASAP.

Response from Nitro Software, Inc.Jan 3, 2025

Hi Joran, First of all, thanks for taking the time to share your thoughts with us. It's unfortunate to hear you had login problems. For any outstanding issues regarding Nitro products, please feel free to leave a post in our Community Forums, linked here: https://community.gonitro.com/. The Nitro Team

Response from Nitro Software, Inc.Jan 3, 2025

Hi Ricardo, We are committed to providing excellent customer service and apologize for the inconvenience you've experienced. We are working to improve our support options and really appreciate your feedback. The Nitro Team

Response from Nitro Software, Inc.Jan 2, 2025

Hi Evelyn, Could you please provide via our community forum more information about your experience? https://community.gonitro.com/ Thanks in advance! The Nitro Team

Response from Nitro Software, Inc.Jan 3, 2025

Hi Madsy, We always value the privacy of our customers and put it at heart of everything we do. We are sorry to hear you went through an external hacked attack. Appreciating you shared this case with us. The Nitro Team

Response from Nitro Software, Inc.Jan 3, 2025

Hi Jason, We strive to provide a seamless experience for our customers, and we apologize that you encountered difficulties. We really appreciate your feedback and will use it to improve our customer service. Thanks, The Nitro Team