GolfEtail.comReviews of golfetail.com

This is the worst customer service that I have known, they don't care about anyone but themselves. I bought some golf sunglasses but I never received the package. The package was lost by USPS and I notified this to GolfEtail and they said that they do not care! What is that! I will never buy anything from them. Other companies do care about the customer and make sure that the customer receives the product. If something happens with the shipment, they take care of it. GolfEtail... they just don´t care about you. I called them, wrote them... but I got nothing from them... just an "it is not my problem" answer.

very poor customer service, they don't care about anyone but themselves. I bought a mystery box from them after buying several other items previously. they stated this box had a value of $70, it was discounted to $35, I received the box and the value was less than $20. I tried to return this box because the value was terrible and they would not accept my return.

BEWARE. Worst retailer ever experienced. Customer service was almost entirely unresponsive. Return policies are completely unethical and deceptive. Would not recommend this company to anyone.

I bought items direct off their website and tried to purchase something they listed on eBay. The bidding was very low on the item and I was the only bidder and just before the auction ended they pulled the item off eBay saying it wasn't available. Because this item was going to sell very low they pull the item??? Not cool with me and they get no more business from me. Oh and didn't they go and list the same item up for bid within a few hours later.

Good luck dealing with this company. I never received item & customer service was routine & unhelpful.

No way to leave a message. Email not being responded to. When you call, get message that they are busy and they hang up.

Because they are members of the ebay global shipping program they can contradict their shipping info without reprisal from ebay. When i asked for a golf shaft to be combined they refused claiming a bunch of misinformation prevents them from doing that. They wanted 30 bucks to ship each shaft! Scaaaaaaamers. There you go, Jamie, i guess it wasn't 25 bucks a piece after all. Don't support slamming ebay sellers, people. These people are the dregs. So rude and combative on the phone, unreasonable, and they screened phone calls beforhad even confirmed that i wanted to cancel the transaction. Pure losers.e i

I had placed a bid on Ebay for a set of Callaway irons. The irons were listed by Golfetail on March 24, I had the high bid on March 25. 3 hours after I placed my bid, Golfetail cancelled the bidding claiming the item was no longer available. Eight minutes later the opened a new listing for the same clubs indicating more than 10 sets available. They also cancelled a bid that another party had for a similar item at the same time. Since the cancellation, Golfetail has placed more listings for the same clubs on Ebay and, in fact, now is showing that the clubs I had bid on and they cancelled, have been relisted. I tried to contact them but the do not respond. Beware!!!