GolfEtail.comReviews of golfetail.com

I placed an order online on May 22, 2023 for a brand new putter. I never received an email or text confirmation regarding it. However the money was taken out of my bank account. I have tried to call multiple times now. As a matter of fact, I have tried 8 times but the phone just keeps ringing and ringing. I have sent a request form to be contacted but I still have not been contacted. I just want to know the status of my order. Is that too much to ask?

Not will to stand behind products they sell. When contacted the Golfetail I was told “sorry”. Not willing to help at all.

Order Number 946481 Sketchers golf shoes. I know they run small so ordered half size larger, but still pinched toes on side. Call and ask for return, only to get form in email, saying they will either apply credit or refund less restocking charge. Also, what company makes you pay the cost of a return that does not fit. By the time I am done, I could have paid the same elsewhere. Not a bargain and unless you want double freight and potential restocking charge go to a better more forthright company. If the company wants to pay for the return and give me full credit, I will gladly write such a good review. Will wait to hear from them.

Worst’s co i ever dealt with they were rude when I asked for my order so I was rude back and then told me they cancel order and laughter said you wil wait two weeks for your money back I recommend you go else my buddy also told me he had bad experience They wil not stay in business with there attitude Sign John d fratt

Makes returns difficult. Wants $23.00 to return a pair of shoes that costs $79.00. I would avoid this company at all costs. Miserable.

Miserable experience. TERRIBLE customer service. As part of my order, the footwear I received had mismatched sizes. I contacted Golfetail, and they requested pictures. I sent the pictures. I also requested that they send pictures of the replacement pair so we can avoid this same mistake. I also requested upgraded shipping on the replacement pair. They would not comply with either request, and just gave me a refund--which was not the option I chose. Companies make mistakes. If they can make it right, then fine. If they make requests that they can't follow themselves, that is just not a good-faith resolution. They wanted the easiest way out, even if wasn't the option chosen. If they want to treat the customer this way, they should expect feedback and complaints.

Holy crap the marketing blasts. Don't do business with them unless you're super lonely and want five e-mails a day.

Ordered 2 golf shirts, when received one was the wrong size. I posted on their customer service page, they told me the replacement was already in the mail. Never sent or received. Additional requests to have this corrected have been ignored. They used to be a good company to deal with, went down hill fast.