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GoldStar Trust Company Reviews | Read Customer Reviews of goldstartrust.com

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Money & Insurance
Investments & Wealth
GoldStar Trust Company

GoldStar Trust CompanyReviews of goldstartrust.com

4.4795 reviews
Investments & Wealth
701 S Taylor, LB110, Amarillo, Texas

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GoldStar Trust Company4.4

Reviews795 About Contact

Overall score

4.4 out of 5

Great

Average of 795 reviews

Distribution

5★77%
4★8%
3★3%
2★3%
1★10%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 486-6888
goldstartrust.com
[email protected]
701 S Taylor, LB110Amarillo, TX 79101

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About GoldStar Trust Company

Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.

GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: goldstartrust.com
Website: goldstartrust.com
Category: Investments & Wealth
Location: Amarillo, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoldStar Trust Company reviews

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Elmer
Apr 14, 2021
Friendliness
I have found Gold Star Trust to be very helpful when I have questions. The friendliness of all those who have helped me has been tops. Elmer Smuker
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RES
Apr 6, 2021
Very helpful
Very helpful. Walked me through all of the paperwork for starting my IRA. Stayed on the phone through the whole process. After kept in touch with e-mails.
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Jon S.
Apr 3, 2021
The service was prompt and…
The service was prompt and knowledgeable. Transaction was very easy.
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Novice I.
Mar 31, 2021
I know there might be some less than…
I know there might be some less than subpar reviews, but I definitely would not hesitate to give it a 5-star. When I contacted GoldStar for an issue related to my account, not only the representative polite and helpful, he was super determined to resolve it, and by that I mean on the spot, immediate resolution. I don't know about you, but I'm the type of investors who expected fast results and direct answering, which were all summed up in my one phone call to GoldStar, not to mention the follow-up emails to assure me that the problem was taken care of.
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Kathleen
Mar 31, 2021
New to precious metal investing
I am new to precious metal investing and GoldStar was very helpful and always available to answer all my questions and set up my account.
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Gary
Mar 31, 2021
Excellent service and knowledgeable…
Excellent service and knowledgeable employeees.
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Lisa
Mar 30, 2021
My Money is not in my account yet I…
My Money is not in my account yet I know it takes up to 2 weeks but it’s been 1 and I really need it. I really love the company I will invest again but I am in a bind Thank you
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Beverly
Mar 30, 2021
Minimal wait time
Minimal wait time, quick resolution to my issue.
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