Michael S.
WELL DONE
The transaction experience was fine.
Response from GoldStar Trust CompanyJul 11, 2023
Thank you for the review!

Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · The Woodlands, Texas
Excellent
Showing 61 reviews with 4 stars · Clear filters
Michael S.
The transaction experience was fine.
Response from GoldStar Trust CompanyJul 11, 2023
Thank you for the review!
Jeff R.
So, for some reason, the money was waiting to be shifted to Goldstar for about 1 month. I was called and asked by the Goldstar office to contact the fund distributor ... was sent on a wild goose chase, until after the 4th person and second call, was told that they were waiting for Goldstar. I then called Goldstar and after a few minutes of explaining what I knew, they took it from there. After that, everything worked.
Response from GoldStar Trust CompanyJul 11, 2023
Thank you for the review.
Bruce M.
Would have given a five star rating, but called with a question and the person who answered the phone couldn't answer it and couldn't transfer me to someone who could answer it. It was regarding taxes during transfer of funds.
Response from GoldStar Trust CompanyJun 26, 2023
Thank you for the review!
Michael
Payment was on time and for the correct amount.
Debra D.
You did a great job but I would like a brake down of how much and what I have got for my money..
customer
In all but one occasion we received excellent help and assistance in member services. As a new member we are pleased with Gold Star Trust.
Response from GoldStar Trust CompanyMar 22, 2023
Thank you for your review!
customer
Your staff are knowlegdgeable, pleasant and professional in dealing with me. I only give 4 star because its still early to assume. I want to see more of what you guys can offer as far as services. Thank you so much
Response from GoldStar Trust CompanyFeb 21, 2023
Thank you for submitting a review!
Carolyn E.
The people that I spoke with were very polite and informative. They sounded knowledgeable about their products (I was not). I hope that we made the best decisions.
Response from GoldStar Trust CompanyFeb 21, 2023
Thank you for submitting a review!