Mary
Incredible customer service
You guys were very helpful and easy to work with. Incredible customer service and support.
Response from GoldStar Trust CompanyAug 11, 2023
Thank you for the great review!

Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · The Woodlands, Texas
Excellent
Showing 610 reviews with 5 stars · Clear filters
Mary
You guys were very helpful and easy to work with. Incredible customer service and support.
Response from GoldStar Trust CompanyAug 11, 2023
Thank you for the great review!
Chris N.
Great job! Let’s keep it up Thank you
Response from GoldStar Trust CompanyAug 11, 2023
Thank you for the awesome review!
JarheadMima-customer
easy to understand, recv'd lots help where and when i was not able to understand, was guided step by step, staff were knowledgeable and answered all my questions and concerns, staff were also professional and provided great customer service,
Response from GoldStar Trust CompanyAug 10, 2023
Wonderful news! Thank you for the review.
customerC. M.
Susan and Disha were Super helpful in communication with my institutions to roll over my 403B. Awesomeness!
Response from GoldStar Trust CompanyAug 10, 2023
Thank you for the review
Happy I.
The process was fairly simple and phone calls were always answered promptly and questions answered immediately
Response from GoldStar Trust CompanyAug 10, 2023
That is wonderful Feedback. Thank you for the review.
customer
being able to fill out forms and immediate send them in via docusign was great! Plus every time I called i got great customer service form very knowledgable people who could speak English very well and were in the USA. And some questions were even answered before I asked!
Response from GoldStar Trust CompanyAug 10, 2023
Thank you for the review. It is appreciated.
From Brad B.
Thank you Gordon for opening my account and being helpful in explaining the process in great detail. Two thumbs up!
Response from GoldStar Trust CompanyAug 1, 2023
Great! Thank you for the review!
James
Customer service was outstanding! The recommendations in dealing with Fidelity were very helpful, and the follow-up was much appreciated. DeAnn was fantastic!
Response from GoldStar Trust CompanyAug 1, 2023
Thank you! We appreciate the review.